Enjoy a delightful dining experience at Nordstrom restaurants, where you can savor chef inspired dishes, using locally sourced and sustainable ingredients. Come and try our signature handcrafted soups, entrees and desserts and pair it with a Nordstrom crafted cocktail, wine or beer. Call (904) 672-2210 to place your order or get delivery via DoorDash or Uber Eats. Thank You.
Numerous reviews highlighted poor service, including slow response times, rude staff, and forgotten orders.
Food Quality
Many customers expressed disappointment with the food quality, citing issues like overcooked dishes, missing ingredients, and inconsistent flavors.
Positive Experiences
Despite the negative feedback, several customers praised the food and service, particularly highlighting specific dishes and attentive staff.
Atmosphere
The restaurant's ambiance received positive remarks, with many describing it as a pleasant place to dine.
Management Concerns
Several reviews indicated a decline in quality and service, suggesting potential management issues affecting the overall experience.
CT
Cc T
Nov 28, 2025
1.0
Waited for over an hour for a table. The restaurant was never more than half full. When we came to check for the second time on our table, the manager said their phone wasn’t working and they were unable to inform anyone that their table was ready.
Then, my glass had lipstick on it.
BD
Bridget Dunn
Nov 17, 2025
1.0
The food at the restaurant was drenched in Salad Dressing so much so that it was hard to eat. The service was also awful I waited 7 mins for anyone to great me at the front then it took 12 minutes to get a Coke.
TR
Tricia Rigdon
Nov 9, 2025
1.0
I have been eating here for years. My son, his girlfriend and I went here to have a relaxing lunch after a funeral. First off the waitress was rude, barely spoke to us and treated us as if we were bothering her. I ordered the turkey club, which I’ve had multiple times. They have changed the way it is made and it’s horrible. A gas station sandwich would have a higher quality meat. The bread, that used to be the best part of the sandwich was toasted white bread and was soggy. The avocado had the skin on it and the bacon was fatty. My son’s gf ordered a cocktail that never came until I asked about it. When she ordered it the waitress asked to see ID and repeated the order and still forgot to key it in. My son had the filet and it was good but he said no better than a chain restaurant. For $45 it was nothing special.
As we left the hostess was on her phone and never looked up to say goodbye.
As we drove out of Town Center m son said “we should’ve just grabbed Chick Filet. Management must have changed and if they don’t get a handle on this, this restaurant will close.
MD
Michael Degraaf
Oct 5, 2025
5.0
Let me make one hell of a good brick oven pizza
JM
judith maness
Oct 4, 2025
2.0
Restaurant has potential but fails on several levels and on several (last 3visits) occasions. Service is poor, slow and server was actually rude. Food was missing several ingredients as described on menu. Tried paying cash and was brought incorrect change so the tip was left minus what should have been returned. Very disappointed is service , attitudes and food for last several visits after very enjoyable couple of meals over the previous two years. Have eaten at Brazille about a dozen times over several years and wonder what has happened. It’s just not the same now and I probably won’t go back.
Frequently Asked Questions About Bazille at Nordstrom
Does Bazille at Nordstrom accept reservations?
Yes, Bazille at Nordstrom accepts reservations and you can book through their OpenTable link.
What are the operating hours for Bazille at Nordstrom?
Bazille is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Bazille at Nordstrom located?
Bazille is located on the 2nd Floor at 4835 Town Crossing Drive, Jacksonville, FL 32246, USA.
What type of cuisine and dining experience does Bazille at Nordstrom offer?
Bazille offers bold flavors with beloved bistro classics, serving appetizers, salads, brick-oven pizzas, housemade desserts, and features internationally sourced wines and handcrafted cocktails.
Does Bazille provide pickup and delivery services?
Yes, Bazille offers in-store pickup and delivery services through platforms like DoorDash and Uber Eats.
What payment methods are accepted at Bazille at Nordstrom?
Bazille accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is there a bar at Bazille and what drinks are offered?
Yes, Bazille has an onsite bar offering cocktails, wine, beer, and happy hour drinks.
Are there seating accommodations for children and for people with disabilities?
Yes, Bazille has high chairs for children, wheelchair accessible entrances, parking and restrooms, as well as accessible seating.
Can I visit Bazille while shopping at Nordstrom St. Johns Town Center?
Absolutely, Bazille is located within Nordstrom St. Johns Town Center, making it convenient to enjoy a meal during your shopping visit.
What nearby stores and attractions can I visit before or after dining at Bazille?
After dining at Bazille, you can explore nearby stores like Charlotte Tilbury beauty salon, Disney Store, Louis Vuitton boutique, and relax with coffee at Nordstrom Ebar Artisan Coffee.
Is there a coffee shop near Bazille at Nordstrom for a beverage or light snack?
Yes, nearby Nordstrom Ebar Artisan Coffee offers coffee, cafe items, and a bar experience close to Bazille.