Bazille at Nordstrom

4.1
215 reviews

About

American RestaurantRestaurant
Enjoy a delightful dining experience at Nordstrom restaurants, where you can savor chef inspired dishes, using locally sourced and sustainable ingredients. Come and try our signature handcrafted soups, entrees and desserts and pair it with a Nordstrom crafted cocktail, wine or beer. Call (904) 672-2210 to place your order or get delivery via DoorDash or Uber Eats. Thank You.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bazille at Nordstrom
4835 Town Crossing Drive, Jacksonville, FL
32246, United States

Hours

Reviews

4.1
215 reviews
5 stars
132
4 stars
29
3 stars
17
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor and slow service, with instances of servers forgetting orders and being inattentive.

Food Quality

Customers expressed disappointment with the food quality, noting inconsistencies such as overcooked items and missing ingredients.

Positive Staff Interactions

Some reviews praised specific staff members for their attentiveness and friendliness, indicating that service can be good when the right staff are present.

Ambiance

The restaurant's atmosphere received positive remarks, being described as cozy and suitable for casual or special occasions.

Mixed Experiences

While some customers had excellent meals and experiences, others reported significant declines in food and service quality over time.
  • BD
    Bridget Dunn
    Nov 17, 2025
    1.0
    The food at the restaurant was drenched in Salad Dressing so much so that it was hard to eat. The service was also awful I waited 7 mins for anyone to great me at the front then it took 12 minutes to get a Coke.
  • TR
    Tricia Rigdon
    Nov 9, 2025
    1.0
    I have been eating here for years. My son, his girlfriend and I went here to have a relaxing lunch after a funeral. First off the waitress was rude, barely spoke to us and treated us as if we were bothering her. I ordered the turkey club, which I’ve had multiple times. They have changed the way it is made and it’s horrible. A gas station sandwich would have a higher quality meat. The bread, that used to be the best part of the sandwich was toasted white bread and was soggy. The avocado had the skin on it and the bacon was fatty. My son’s gf ordered a cocktail that never came until I asked about it. When she ordered it the waitress asked to see ID and repeated the order and still forgot to key it in. My son had the filet and it was good but he said no better than a chain restaurant. For $45 it was nothing special. As we left the hostess was on her phone and never looked up to say goodbye. As we drove out of Town Center m son said “we should’ve just grabbed Chick Filet. Management must have changed and if they don’t get a handle on this, this restaurant will close.
  • MD
    Michael Degraaf
    Oct 5, 2025
    5.0
    Let me make one hell of a good brick oven pizza
  • JM
    judith maness
    Oct 4, 2025
    2.0
    Restaurant has potential but fails on several levels and on several (last 3visits) occasions. Service is poor, slow and server was actually rude. Food was missing several ingredients as described on menu. Tried paying cash and was brought incorrect change so the tip was left minus what should have been returned. Very disappointed is service , attitudes and food for last several visits after very enjoyable couple of meals over the previous two years. Have eaten at Brazille about a dozen times over several years and wonder what has happened. It’s just not the same now and I probably won’t go back.
  • JR
    Javier A. Comas Ruiz
    Sep 19, 2025
    3.0
    The food at this restaurant is at best mediocre. I wasn’t particularly impressed with it and could have been better. I ordered some appetizers, including tacos, but they forgot the essential sauces that came with them. The Brussels sprouts were also not the greatest in the appetizers. They could have been better and used good quality chicken instead of the weird frozen vegetable chicken. The French press coffee for dessert was the real downer for me. It was very watery. Despite the potential, the first impressions really count. The prices aren’t that bad, but for the quality, it’s not worth it. P.S. The waiters are attentive and deserve all the tip. They were very kind and understanding. They also gave me a chocolate mint, which I liked. Their wine selection isn’t bad, so I’ll give it a look and try it. The Liquid Light Sauvignon Blanc was good.

Frequently Asked Questions About Bazille at Nordstrom

Does Bazille at Nordstrom accept reservations?

Yes, Bazille at Nordstrom accepts reservations and you can book through their OpenTable link.

What are the operating hours for Bazille at Nordstrom?

Bazille is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.