Bazille at Nordstrom

4.1
214 reviews

About

American RestaurantRestaurantNordstrom
Enjoy a delightful dining experience at Nordstrom restaurants, where you can savor chef inspired dishes, using locally sourced and sustainable ingredients. Come and try our signature handcrafted soups, entrees and desserts and pair it with a Nordstrom crafted cocktail, wine or beer. Call (904) 672-2210 to place your order or get delivery via DoorDash or Uber Eats. Thank You.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bazille at Nordstrom
4835 Town Crossing Drive, Jacksonville, FL
32246, United States

Hours

Reviews

4.1
214 reviews
5 stars
131
4 stars
29
3 stars
17
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including slow response times, rude staff, and forgotten orders.

Food Quality

Many customers expressed disappointment with the food quality, citing issues like overcooked dishes, missing ingredients, and inconsistent flavors.

Positive Experiences

Despite the negative feedback, several customers praised the food and service, particularly highlighting specific dishes and attentive staff.

Atmosphere

The restaurant's ambiance received positive remarks, with many describing it as a pleasant place to dine.

Management Concerns

Several reviews indicated a decline in quality and service, suggesting potential management issues affecting the overall experience.
  • CT
    Cc T
    Nov 28, 2025
    1.0
    Waited for over an hour for a table. The restaurant was never more than half full. When we came to check for the second time on our table, the manager said their phone wasn’t working and they were unable to inform anyone that their table was ready. Then, my glass had lipstick on it.
  • BD
    Bridget Dunn
    Nov 17, 2025
    1.0
    The food at the restaurant was drenched in Salad Dressing so much so that it was hard to eat. The service was also awful I waited 7 mins for anyone to great me at the front then it took 12 minutes to get a Coke.
  • TR
    Tricia Rigdon
    Nov 9, 2025
    1.0
    I have been eating here for years. My son, his girlfriend and I went here to have a relaxing lunch after a funeral. First off the waitress was rude, barely spoke to us and treated us as if we were bothering her. I ordered the turkey club, which I’ve had multiple times. They have changed the way it is made and it’s horrible. A gas station sandwich would have a higher quality meat. The bread, that used to be the best part of the sandwich was toasted white bread and was soggy. The avocado had the skin on it and the bacon was fatty. My son’s gf ordered a cocktail that never came until I asked about it. When she ordered it the waitress asked to see ID and repeated the order and still forgot to key it in. My son had the filet and it was good but he said no better than a chain restaurant. For $45 it was nothing special. As we left the hostess was on her phone and never looked up to say goodbye. As we drove out of Town Center m son said “we should’ve just grabbed Chick Filet. Management must have changed and if they don’t get a handle on this, this restaurant will close.
  • MD
    Michael Degraaf
    Oct 5, 2025
    5.0
    Let me make one hell of a good brick oven pizza
  • JM
    judith maness
    Oct 4, 2025
    2.0
    Restaurant has potential but fails on several levels and on several (last 3visits) occasions. Service is poor, slow and server was actually rude. Food was missing several ingredients as described on menu. Tried paying cash and was brought incorrect change so the tip was left minus what should have been returned. Very disappointed is service , attitudes and food for last several visits after very enjoyable couple of meals over the previous two years. Have eaten at Brazille about a dozen times over several years and wonder what has happened. It’s just not the same now and I probably won’t go back.

Frequently Asked Questions About Bazille at Nordstrom

Does Bazille at Nordstrom accept reservations?

Yes, Bazille at Nordstrom accepts reservations and you can book through their OpenTable link.

What are the operating hours for Bazille at Nordstrom?

Bazille is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.