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Arby's

3.9
(1204 reviews)
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Business Details

626 Airport Center Drive, Jacksonville, FL
32218, United States
(904) 757-0404
http://www.arbys.com/locations/us/fl/jacksonville/626-airport-center-drive/store-7750
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
626 Airport Center Drive, Jacksonville, FL
32218, United States

Hours

Reviews

3.9
1,204 reviews
5 stars
560
4 stars
296
3 stars
151
2 stars
65
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and dismissive service, with some employees appearing uninterested in assisting them.

Food Quality

Many reviews highlighted issues with food temperature and freshness, including cold and poorly prepared items.

Order Accuracy

Several customers experienced incorrect orders, missing items, or inadequate portion sizes, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted enjoyable food experiences.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and a loud atmosphere.
  • AD
    Angela Doria
    Feb 13, 2026
    1.0
    Terrible service and ice cold food . Bella was not accommodating p
  • JJ
    Jordan Joseph
    Feb 7, 2026
    2.0
    Imani was so rude and dismissive. Rushed us through the entire process and charged us before reading and confirming the order which she got wrong.
  • AC
    Anthony Criswell
    Feb 1, 2026
    1.0
    I didn't receive anything I ordered
  • KK
    Kamil Klimek
    Dec 10, 2025
    4.0
    Really good, but not much of a fan of their original sauce, definitely recommend the steak nuggets.
  • SW
    San Williams
    Dec 7, 2025
    1.0
    If I could give zero stars I would. Belle is soooo nasty and rude!!!! She slammed the window in face when I asked to add a 4- piece mozzarella stick to my order. They droppedcmy food on the ground!!! The young manager on duty was zero help!! These teens don't want work. Once I received the 2nd round of food it was cold.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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