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Arby's

3.9
(1549 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4075 Jones Branch Rd., Jacksonville, FL
32219, United States

Hours

Reviews

3.9
1,549 reviews
5 stars
733
4 stars
354
3 stars
202
2 stars
88
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising fast and friendly service while others reported poor attitudes and long wait times.

Food Quality

Food quality was inconsistent, with reports of cold items, incorrect orders, and varying meat thickness, leading to dissatisfaction among several customers.

Cleanliness

The cleanliness of the location was a concern for some customers, with mentions of dirty dining areas and sticky trays.

Overall Experience

While some customers had positive experiences and enjoyed the food, many expressed frustration over service issues and food quality, leading to mixed reviews.
  • NC
    Nicholas Curtis
    Feb 17, 2026
    5.0
    Love there deals .
  • CG
    corie Glover
    Feb 2, 2026
    4.0
    Good
  • KP
    Kristen Purvis
    Jan 25, 2026
    2.0
    I didnt even get all my food.
  • DB
    Dustin Brearton
    Jan 14, 2026
    5.0
    This is the best run Arby's I have visited. Rarely anything other than too notch service. When there is it is small things and it doesn't seem like those people last long. The management team must be great to have this kind of environment in fast food.
  • BC
    Ben COLE
    Jan 12, 2026
    5.0
    Will was awesome. Best customer service I have ran across in years. I think he might have been the only one working. Ran it like he had a whole crew

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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