Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
My husband and I went in on March 31st and had an awesome experience! We were greeted initially by Shaliek and also by Mo and Cal. It was a morning rush and the drive through was busy, but each of them were working as a team and were not only helping each other out, but were so friendly to everyone! They didn't get frazzled at all by the rush, but were efficient and helping each other all while making us smile! They are an amazing example of what teamwork should look like! The donuts were fantastic, too!!!
PS - I was able to score the last ring box they had!!! WOO-HOO! We will definitely be back!!!
RZ
renee zamora
Mar 28, 2026
2.0
Went to drive-through they almost forgot my medium one of the medium coffees I had to remind them and then being sidetracked from that I forgot to remind her of I had a ham and cheese croissant and I drove home got home. It wasn’t there so I had to go all the way back, went inside because it was already a line outside. Had to say hello in order to get their attention told him about it. No apology made the sandwich gave it to me. Still no apology. In the meantime all my other stuff got cold, my avocado toast, my coffee
IS
isabel sarah
Mar 14, 2026
1.0
Would give 0 starts if i could. I pulled into the drive through at 851 and the worker said they were closed. People were in front of me at the drive thru and inside. I go inside and they lock the door on me. Terrible customer service
DM
do not show me
Mar 11, 2026
1.0
If I can give it a zero I will. I have given this place so many chances, cause it is close to home. They keep getting my order wrong, I came into the store to find the employees throwing the towel that they clean with around and it even fell on the floor. They got my order wrong again, when I called and asked for the manager they kept me on the phone and I can hear them calling me a Karen and making fun of me. I later went in person to speak to the manager only to be ignored for 10 mins and later she told me she doesn't have the time for me and kept interrupting me and didn't let me speak. She started yelling "what do you want, I don't have time for this"
ZW
Zia White
Mar 6, 2026
2.0
This used to be my favorite Dunkin... But consistently for the past month or so, my orders have been done incorrectly. Whether it's giving me regular sausage instead of turkey, giving me color burnt wraps, or completely forgetting to put flavor in my latte.... I've let it go, knowing sometimes things just happen... But today, I ordered my usual Carmel latte... And it had the weirdest, most unpleasant taste. Idk if I'll be returning after this.
What are the regular opening hours for Dunkin' at 3031 Monument Rd, Jacksonville, FL?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where can I download the Dunkin' app to order ahead?
You can download the Dunkin' app from the Apple App Store or Google Play Store to order ahead for a fast grab and go experience.
What new seasonal drinks are available at this Dunkin'?
New holiday drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for convenient ordering and pickup.
What meals are served at this Dunkin' location throughout the day?
Dunkin' serves breakfast, brunch, and lunch, providing options like coffee, donuts, espresso, and breakfast sandwiches.
Can I use a credit or debit card to pay at this Dunkin'?
Yes, this location accepts both credit and debit card payments.
Are there any cafes near Dunkin' at 3031 Monument Rd where I can relax?
Yes, the Back Porch Cafe is nearby where you can enjoy a cozy atmosphere before or after visiting Dunkin'.
If I'm at the Dunkin' on Monument Rd, where can I find nearby entertainment or dining options?
Nearby you can find places like Cliffs Bar and Grill, Little Caesars for fast food, and Wok N Roll for Asian cuisine, offering varied dining or entertainment options.
Are there nearby services around Dunkin' that could complement my visit?
Nearby you'll find Great Clips for hair services, Happy Nails & Spa for beauty treatments, and T's Learning Center for childcare and preschool needs.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: