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Dairy Queen Grill & Chill

3.7
(689 reviews)
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Business Details

12405 N Main St #9, Jacksonville, FL
32218-2609, United States
(904) 751-9000
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
12405 N Main St #9, Jacksonville, FL
32218-2609, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.7
689 reviews
5 stars
297
4 stars
144
3 stars
88
2 stars
48
1 star
112
  • PW
    Pat Workman
    Apr 5, 2026
    1.0
    Very disappointed in the burger I just bought. Where's the love? We won't be back.
  • EZ
    Eric Ziehm
    Mar 27, 2026
    1.0
    No chocolate soft serve? Really?
  • CJ
    C J
    Mar 6, 2026
    1.0
    Yesterday 3/5 around 4:10 I picked up my mobile order. I didn’t think to check. I got home and both boxes of chicken strips were raw and not cooked. You can clearly see the raw chicken strips that were covered and breaded but the chicken was not cooked. Unfortunately for me I did took a bite before noticing. Not too long after that I start throwing up at least 3 times. I already contacted corporate and FDA , provided photos and all. Currently waiting on response. Please be careful when you buy anything from this location.
  • DK
    Deb Keltner
    Mar 4, 2026
    1.0
    The worst DQ I’ve visited. The gal at the window asked me what my order. This was after waiting in the drive thru for 10 min.
  • KK
    KimmieGF85
    Feb 15, 2026
    3.0
    I hate giving this rating but it's been horrible every time I go there, it used to be friendly, good food and atmosphere. Now it's like they're in a hurry to get you out of there, they're not friendly and the food is gross. My cheeseburger was nuked in the microwave so long the cheese and bread was hard. Come on guys, we all know you can do better!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Jacksonville, FL?

The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM. It is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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