I give 5 stars for the service because the woman ar the register and the guy cooking are doing what theyre supposed to to keep it running smoothly. However, 3 stars because of asinine policies because you don't bring in enough money. If im asking forward drink carrier because I have 2 drinks, I should be given one. Its not because I can't carry 2 drinks, but it makes transporting 2 drinks easier in the car without typing over. It should not matter that it is one drink per order, I had two orders with 2 drinks. If it's that serious, cut them in half and same some money. Don't be cheap at the expense of my vehicle.
SS
Steve Sawyer
Apr 2, 2026
1.0
I ordered a medium sundae and asked for a small container for water. I was told that there would be a charge for the container. Does any other restaurant charge for water or a container for water?? Bad business decision. Also, the outdoor eating area floor is filthy, and the men's room has no hand paper towels for drying.
JP
J Praise
Mar 12, 2026
5.0
Stop by for a quick lunch. To my surprise there was only one worker, but I must say he did a great job! Believe his name is Gemayel. Management get this guy some help! He's a great worker!
VA
Varun Akety
Feb 16, 2026
2.0
Providing only 1 dipping for 6 piece aswell. No cups for water and asking to buy drink. Not good service.
LM
L M
Feb 3, 2026
4.0
First time in many years to a Dairy Queen for a burger. Miss the Brazier Burger taste. This was a good cooked fresh hot burger. The single was enough for me. The fries were very good. Good thickness. Was pleased and very nice staff. Will go again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, and Grillburgers® as part of their menu.
Where is Dairy Queen Grill & Chill located?
It is located at 13966 Village Lake Cir, Jacksonville, FL 32258-8459, United States.
What are the opening hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Fridays and Saturdays. It is closed on major holidays such as Thanksgiving, Christmas Eve, and Christmas Day.
Does this Dairy Queen location offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill provides drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with amenities like booster seats, high chairs, wheelchair accessibility, and restrooms available.
Can I order food online or via an app at this Dairy Queen?
Yes, you can place orders online through their website or use the Dairy Queen app to order and access exclusive deals.
What amenities are available for customers inside the Dairy Queen Grill & Chill?
Customers can enjoy free WiFi, seating options, restrooms, and accommodations for children including booster and high chairs.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Takthai Thai Restaurant, Panda Express, Moe's Southwest Grill - Bartram, Spice Grill Indian Cuisine, Dunkin', Wendy's, Zaxby's, Tsunami Sushi & Hibachi, Daruma Japanese Steak House, Red Bowl, La Nopalera Mexican Restaurant, Jimmy John's, Bono's Pit Bar-B-Q, Hurricane Grill & Wings, and Pei Wei.
Are there any hotels near Dairy Queen Grill & Chill for travelers?
Yes, nearby hotels include Hampton Inn and Suites Jacksonville South - Bartram Park, Hampton's On the House, Residence Inn by Marriott Jacksonville South Bartram Park, and Holiday Inn Express Jacksonville South Bartram Park.
Where can I find automotive services near Dairy Queen Grill & Chill?
Nearby automotive services include Auto Spot Tire Pros, Mavis Tires & Brakes, and Tires Plus for tire sales and repairs.
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