Certified by Chipotle Mexican Grill • Apr 12, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 12, 2026
Certified by Chipotle Mexican Grill • Apr 12, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.2
1,413 reviews
5 stars
488
4 stars
250
3 stars
147
2 stars
116
1 star
412
KH
Kelley Hart
3 days ago
1.0
Gross restaurant. Garbage was piled up so high inside and out. There was food all over the floor and not a single table was clean. Walked in and right back out.
VM
Victoria Marie
6 days ago
1.0
COLT was rude & dismissive towards me. He was the first server at the food bar. First, I noticed that he engaged with a white male customer differently than the way he engaged with me. When he greeted the white customer he was more friendly and upbeat. When I asked him for toppings he seemed bothered & didn't respond verbally. He was so bothered at one point that he dropped a cup into the cheese. But when the white customer behind me asked for items he engaged, with a friendly "Yep". Understanding that he probably has some unconscious biases, I remained neutral. After being dismissive towards me, he embarrassed me in front of other guests by instructing me to move further up as if I needed to be herded. He didn't ask politely, he demanded. This felt like a micro-aggression. There was a customer in front of me and I was standing about 3 feet away from him, allowing him his personal space and social distance. That is when my neutrality turned into dissatisfaction. I briefly expressed my dissatisfaction to the manager CASH or CASS. Instead of apologizing she decided to invalidate my experience by saying "That's surprising. I never get complaints about him." She was condescending and showed no support towards me as a customer. I left feeling unvalued and will probably never eat here again.
AV
Alex Vane1
6 days ago
4.0
The food was consistent with what you’d expect from Chipotle, but the dining room was a bit of a letdown. It had a "3 AM frat house" energy—lots of uncleared tables and debris—so we decided to grab our order to go instead of staying. The staff seemed to be hustling, but the lobby definitely needed some extra attention to keep up with the rush. Good for a quick carry-out, but not the best spot for a sit-down meal at the moment.
MA
M Abdulahi
Mar 30, 2026
1.0
I vomited immediately after eating. They served me an avocado that seemed to have been sitting out for days. The chicken was under-seasoned, and the entire meal had an unpleasant, almost rotten smell.
My stomach is now hurting, and I’ve been vomiting continuously.
KB
Kfir Benyamin
Mar 28, 2026
1.0
I made an order on doordash. The app had a glitch and took off the chicken on my burrito order. I called and asked them to add chicken on the side in a container. They refused and were very rude about it to the Dasher. I was even ready to pay extra and they still refused. Horrible service!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at River City Pointe Place serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 790 Skymarks Dr in Jacksonville?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill provide online ordering and delivery services?
Yes, Chipotle offers online orders, in-store pickup, and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in River City Pointe Place?
It is located at 790 Skymarks Dr, Jacksonville, FL 32218, next to Smoothie King.
Does Chipotle Mexican Grill accept credit cards and gift cards?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
What is Chipotle's commitment to food quality and sourcing?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms that adhere to humane and sustainable practices.
How can I contact Chipotle Mexican Grill at River City Pointe Place for inquiries?
You can reach them by phone at +19047573900 or email at fl.1992.RiverCity@chipotle.com.
What popular places are near Chipotle to visit before or after dining?
Nearby places include Smoothie King for smoothies, Skymarks Nails & Spa for beauty services, and The Joint Chiropractic for health care.
Are there other dining options near Chipotle Mexican Grill?
Yes, nearby dining options include Firehouse Subs, Panda Express, Wingstop, and Carrabba's Italian Grill.
Is there convenient parking for customers visiting Chipotle at River City Pointe Place?
Yes, Uber/Lyft Jax Queue Parking is available nearby for convenient drop-off and pick-up.
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