Certified by Chipotle Mexican Grill • Apr 12, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 12, 2026
Certified by Chipotle Mexican Grill • Apr 12, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.8
1,082 reviews
5 stars
502
4 stars
230
3 stars
98
2 stars
84
1 star
168
ON
O. N.
6 days ago
4.0
Nothing better than a local Chipotle! As a local and frequent diner, I’ll tell you the truth. For some reason the food and staff are better during the day, but slack and lack when it’s the evening crew. During the day, the food is fresh, customer service is efficient. During the evening, the station cleanliness is not the best, they’re slow to take out the trash and clean tables. The protein tends to be overcooked and the rice is undercooked. I’m just stating this to justify the mixed reviews and to say I tend to go during the days to maintain my desired experience.
CD
Cheyanne Dyer
Apr 2, 2026
5.0
During a very busy rush, this manager ( Shaniece? I belive it is spelled?) truly went above and beyond. Despite the long line and fast pace, they remained calm, professional, and incredibly kind to everyone they helped. They took the time to resolve issues quickly and fairly, all while maintaining a positive attitude and a genuine smile. It's rare to see someone handle that level of pressure with such great customer service. Their leadership and willingness to step in and help both customers and staff really stood out. Chipotle is lucky to have a manager like this.
TN
The FAITH Network
Mar 27, 2026
5.0
The lady working at the food counter 3/27 around 5pm was a HUGE HELP today. I think her name was Stacey or Cecilia. She helped with the whole process and was very sweet. We need more people like her, customer service jobs from personal experience are difficult, but she was very sweet throughout the whole process. Thank you queen!!
WI
William Lee III
Mar 25, 2026
2.0
I hate to leave a bad review for a Chipotle because I love their food. But unfortunately, at this particular store, the staff is very unfriendly, the meat was cold, it was thrown together sloppily. Overall not a good experience. 2 stars.
MS
Marc Streebel
Mar 24, 2026
2.0
This place is so disgusting. It's dirty, all tables had food on them, bathroom had no toilet paper or soap. Employees don't seem to care.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Mandarin Riverplace?
Chipotle Mexican Grill at Mandarin Riverplace is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Jacksonville, FL?
It is located at 11113 San Jose Blvd, Jacksonville, FL 32223, next to AT & T in the Duval area.
Does Chipotle Mandarin Riverplace offer delivery or pickup services?
Yes, they provide in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mandarin Riverplace?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple Store.
What type of food does Chipotle Mandarin Riverplace serve?
They serve customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle Mandarin Riverplace accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards among their services.
Is Chipotle Mandarin Riverplace welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby stores can I visit when dining at Chipotle Mandarin Riverplace?
Nearby stores include AT&T Store, Michaels for arts and crafts, and Justice for children's clothing, which you might explore before or after your meal.
Are there other dining options near Chipotle Mandarin Riverplace?
Yes, nearby dining options include Chili's Grill & Bar, Iso Iso Ramen & Boba, Mambos Cuban Express, Moe's Southwest Grill, and Krispy Kreme.
How can nearby transit and shops help me when visiting Chipotle Mandarin Riverplace?
Nearby shops like AT&T Store and lighting stores, along with financial services such as Ameris Bank and Navy Federal Credit Union ATM, can help you manage errands conveniently during your visit to Chipotle.
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