Brand Certified
McDonald's
3.5(1742 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
51 S 3rd St, Jacksonville Beach, FL
32250, United States
Certified by McDonald's • Mar 01, 2026
(904) 249-4766
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,742 reviews
5 stars
689
4 stars
307
3 stars
292
2 stars
127
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for orders.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables and locked restrooms, contributing to a negative dining experience.
Food Quality
Many customers expressed dissatisfaction with food quality, mentioning cold or improperly prepared items, as well as incorrect orders.
Positive Staff Interactions
Despite the negative feedback, some reviews praised specific staff members for their excellent service and friendliness.
- SMShelly MoraFeb 24, 20261.0Food made everyone’s stomachs feel weird. Service was poor at best. Atmosphere was gloomy. Restroom smelled of urine and fecal matter. Definitely wasn’t clean in days. Middle aged white/hispanic male pants were sagging and his stomach was over it and hanging out. We saw his hairy stomach touching the drink caddy as he was making a milkshake. There was no need to speak about it to the manager because she was standing right there watching him in discuss. She appeared to be middle aged white or Hispanic female, long jet black hair, manager uniform. Possibly driving the white jeep outside.
- WAWigglesworth AshleyFeb 19, 20265.0Your GM Gwen is great! She takes care of her team in a way that a lot of managers would never think of. KEEP THIS GIR!! move her to corporate, give her a raise. 🙌
- CTCEO RobT: Robert JD TregoFeb 11, 20265.0Best chicken nuggets Ive had at a McDonalds in a very long time! Clean inside and open late enough to have a Bible study after a meeting!
- AGAstro Nils GermanyFeb 9, 20262.0Is dirty everywhere, wrong orders are issued, no big work ethic, toilet with urine puddle, for toilets a key is needed which you do not get due to lack of work ethic
- MHmatthew hoskinsFeb 2, 20261.0Cold lobby no matter how hot or cold it is short staff and messed my order up and no one is answering the phone took a bus there and back and my foods not right sad now I am upset calling for over 2 hrs and one answered and hung up the phone didn't even say hi
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website