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McDonald's

3.6
(1068 reviews)

Business Details

(904) 273-5120
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
317 Marsh Landing Pkwy, Jacksonville Beach, FL
32250, United States

Hours

Reviews

3.6
1,068 reviews
5 stars
429
4 stars
191
3 stars
190
2 stars
81
1 star
177

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, overcooked, or poorly prepared food, leading to dissatisfaction.

Service Issues

Many reviews highlighted inconsistent service, with some staff being friendly and efficient while others were rude or dismissive.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Pricing Concerns

Customers expressed frustration over rising prices and being charged for items that are typically complimentary, such as water.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.
  • CR
    colleen rhodes
    Feb 23, 2026
    2.0
    They have cheap prices but they're not consistent. I've got Cold hash browns way too many times!!! They'll tell you that oh the hash browns should be hot but you feel them and they're barely warm. I've gotten sausage muffins where they burn the exterior of the muffin. The only way to ensure that your fries are hot is tell them that you want them without salt. They don't have smoothies anymore 😳 I would not recommend this restaurant to anyone!!
  • MB
    Michael Bruce
    Feb 20, 2026
    1.0
    How awful of a McDonald's could it be? Well, this one here in particular cannot hand out even a basic amount of traffic in their drive-thru, let alone anybody in the lobby. The only way to order in the morning is through the kiosk, even though there is nobody inside the dining room. They will not come to the register and they will not say anything but rude and snappy comments when asking simple questions. This dump should be closed. Or at least ditch that wretched morning crew management.
  • BF
    Brandon Flores
    Jan 8, 2026
    5.0
    Teeka was at the drive-thru a few evenings back and she was very warm and engaging. Our order was filled perfectly and everything was just as expected. Our family didn't touch McDonald's prior to moving back to the beach, but service like Teeka's makes it pretty tough to not stop in on occasion.
  • MT
    Mark Tovey
    Dec 23, 2025
    2.0
    The people and service were great, the food was terrible, especially the cold greasy fries.
  • EV
    Emilio Valle
    Dec 19, 2025
    1.0
    Terrible, awful service, and they take far too long to prepare an order.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Jacksonville Beach, FL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 6:00 AM to 11:00 PM on Friday and Saturday.

When is the drive-thru at this McDonald's open?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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