Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with cold, overcooked, or poorly prepared food, leading to dissatisfaction.
Service Issues
Many reviews highlighted inconsistent service, with some staff being friendly and efficient while others were rude or dismissive.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed frustration over rising prices and being charged for items that are typically complimentary, such as water.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.
CR
colleen rhodes
Feb 23, 2026
2.0
They have cheap prices but they're not consistent. I've got Cold hash browns way too many times!!! They'll tell you that oh the hash browns should be hot but you feel them and they're barely warm. I've gotten sausage muffins where they burn the exterior of the muffin. The only way to ensure that your fries are hot is tell them that you want them without salt. They don't have smoothies anymore 😳 I would not recommend this restaurant to anyone!!
MB
Michael Bruce
Feb 20, 2026
1.0
How awful of a McDonald's could it be? Well, this one here in particular cannot hand out even a basic amount of traffic in their drive-thru, let alone anybody in the lobby. The only way to order in the morning is through the kiosk, even though there is nobody inside the dining room. They will not come to the register and they will not say anything but rude and snappy comments when asking simple questions.
This dump should be closed. Or at least ditch that wretched morning crew management.
BF
Brandon Flores
Jan 8, 2026
5.0
Teeka was at the drive-thru a few evenings back and she was very warm and engaging. Our order was filled perfectly and everything was just as expected. Our family didn't touch McDonald's prior to moving back to the beach, but service like Teeka's makes it pretty tough to not stop in on occasion.
MT
Mark Tovey
Dec 23, 2025
2.0
The people and service were great, the food was terrible, especially the cold greasy fries.
EV
Emilio Valle
Dec 19, 2025
1.0
Terrible, awful service, and they take far too long to prepare an order.
What are the regular operating hours of this McDonald's location?
This McDonald's in Jacksonville Beach, FL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 6:00 AM to 11:00 PM on Friday and Saturday.
When is the drive-thru at this McDonald's open?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What ordering options does this McDonald's provide?
You can order via their drive-thru, curbside pickup, delivery services including same-day and no-contact delivery, or through the McDonald's app for Android and iOS.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 317 Marsh Landing Pkwy, Jacksonville Beach, FL 32250, USA.
Are there any nearby restaurants where I can go after visiting McDonald's?
Yes, nearby dining options include Wok N Roll, Sierra Grille, Los Andes Restaurant, Firehouse Subs, Pizza Hut Express, Starbucks, It's Just Wings, and Chili's Grill & Bar.
What nearby locations can help with shipping or printing needs while visiting McDonald's?
FedEx Office Print & Ship Center is nearby, providing printing and shipping services which you can use before or after your meal.
Are there any nearby places to shop or run errands close to this McDonald's?
Yes, nearby you can find Target, CVS Pharmacy, Verizon Wireless, Broudy's Liquors, and Espling Jewelers for a variety of shopping needs.
Does this McDonald's location offer any loyalty or rewards programs?
Yes, you can earn points and get free food through the MyMcDonald's Rewards program.
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