Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
303 reviews
5 stars
169
4 stars
41
3 stars
26
2 stars
10
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
While some customers enjoyed the sandwiches, there were multiple complaints about stale bread, missing ingredients, and overall food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and lack of air conditioning.
Delivery Problems
Delivery service was often criticized for being slow and unreliable, with many customers experiencing significant delays.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
- DDDavid Devers2 days ago1.0Tried to Uber eats a sandwich and Jimmy John’s calls me 15 minutes later to tell me that they ran out of bread and asked me would I like a lettuce wrap. You’re a sub place how do you run out of bread? I appreciate the call asking if I want to cancel but now I have to figure out how to cancel the uber eats delivery so i am not charged for nothing.
- RCRalph CilleyNov 29, 20255.0Always make sure to hit this place when I'm in the Jax beach area. Great tasting always friendly staff.
- AJAn JNov 17, 20251.0They forget to add ordered & paid for items in drive through bag, had to go back inside to get it (to avoid the long drive through line). What an inconvenience! They also tell you you can claim your rewards after the purchase if you don't provide your rewards account information up front. But in actuality, you cannot redeem the purchase to your rewards account. Another inconvenience, but now I know to always provide account information up front to get the points. Will not be going to this location again.
- HHHmanNov 17, 20255.0Great place !!!!!
- GTGenna TaylorOct 22, 20251.0Stale hard bread, forgot sauce. Disappointing.