Brand Certified
Donatos Pizza
4.1(518 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
1500 Beach Boulevard, Jacksonville Beach, FL
32250, United States
Certified by Donatos Pizza • Mar 01, 2026
(904) 366-2867
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
4.1
518 reviews
5 stars
338
4 stars
58
3 stars
28
2 stars
23
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on pizza quality; some praised the thin crust and toppings, while others found it bland or poorly cooked.
Customer Service
Numerous complaints about rude staff and poor customer service experiences, including issues with order accuracy and handling complaints.
Delivery Issues
Frequent reports of cold pizza upon delivery and delays in service, leading to customer dissatisfaction.
Value for Money
Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
Positive Experiences
Some customers highlighted excellent service and delicious food, particularly praising specific menu items like the hot honey pepperoni pizza.
- DWDustin WilliamsFeb 26, 20261.0Messed up my order, didn't take responsibility, gave me one burnt pizza, and cheese sticks with undercooked dough. So one star for causing my children to eat raw dough.
- DDDiana DePriestFeb 21, 20261.0We walked in and there wasn't any customers. We got our own menu and decided what to have. After waiting 10 minutes at the counter we walked out. Nobody ever took our order. There was one person in the back and one person putting to go boxes together taking up a huge table in the dining area. Unfortunately we never got to try it. The guy putting the to go boxes together was also on his phone the whole time.
- DCDonna CampbellFeb 5, 20265.0Delicious pizza and excellent service!
- AMAdeebah MuslimJan 31, 20263.0The pizza 🍕 was just ok. Stayed open late was a plus. But it needed parm cheese and red pepper flakes for flavor.
- JMJoshua MartinJan 13, 20261.0Quite possibly the worst pizza I have ever had.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the pickup and delivery options available at Donatos Pizza?
Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What are the operating hours of Donatos Pizza?
Donatos Pizza operates from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 1:30 AM on Friday and Saturday.
Does Donatos Pizza offer any special promotions?
Yes, Donatos Pizza currently has a promotion where you can add a side for just $5.
Which payment methods does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order from Donatos Pizza online?
You can order online via their website at https://www.donatos.com or through their app available on both iOS and Android.
Where is Donatos Pizza located?
Donatos Pizza is located at 1500 Beach Boulevard, #311, Jacksonville Beach, FL 32250, USA.
Is Donatos Pizza family-owned and where was it founded?
Donatos Pizza is a family-owned company founded in Columbus, Ohio in 1963.
What nearby places can I visit before or after dining at Donatos Pizza?
Nearby places include The Studio Rhythm Pilates Studio & Boutique, Le Dream Nails and Beauty Lounge, and Mind Bender Escape Rooms Jacksonville, which offer fitness, beauty, and entertainment options respectively.
How can nearby gyms and fitness centers help enhance my visit to Donatos Pizza?
You can enjoy a workout at nearby gyms such as Focus Fitness Jax, STRIDE, and Maxfit Jax Beach before treating yourself to pizza at Donatos Pizza.
Are there any local beauty salons near Donatos Pizza I can visit for pampering?
Yes, you can visit nearby beauty salons such as Wild Ivy Salon, Le Dream Nails and Beauty Lounge, and Lash Jax for hair, nail, and spa services.
Brand Certified Facts from Donatos Pizza
This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website