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Brand Certified

Chipotle Mexican Grill

3.7
(735 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Jacksonville Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1758 3rd St S, Jacksonville Beach, FL
32250, United States

Hours

Reviews

3.7
735 reviews
5 stars
363
4 stars
121
3 stars
58
2 stars
47
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale ingredients, incorrect orders, and food safety concerns such as food poisoning.

Service Issues

Many reviews pointed to slow service, unmotivated staff, and poor customer service, with employees often appearing disinterested or rude.

Availability of Menu Items

Frequent complaints about the unavailability of key menu items, with customers reporting that many food bins were empty during their visits.
  • MR
    Mike R
    5 days ago
    4.0
    Food was good except there was only ckicken al pastor left for meat protein which I think is too spicy. Other meat bins were almost empty and remains were dry. Did get there a little after 1:00 p.m. on a Thursday. Staff were ok, doing their jobs. Good choice of self serve drinks.
  • HH
    Heinrich Howell
    Feb 21, 2026
    1.0
    Ordered DoorDash, got a carnitas bowl with double carnitas and there is only one (if not even less) portion of carnitas on here, and it was 7 extra dollars.
  • CD
    Candice Dougless
    Feb 15, 2026
    5.0
    We just came in for lunch and was greeted warmly. The staff was energetic, friendly, and helpful. All of the food was fresh & delish! We enjoyed eating in the dining area with plenty of natural light & a variety of seating options.
  • SS
    Steve (Steve-o)
    Feb 13, 2026
    5.0
    Incredible food. Taylor did an incredible job serving us. He set the gold standard for service excellence.
  • CC
    Chen Cao
    Feb 10, 2026
    5.0
    Online order and eat in. Service was fast and portion is good. The chicken isn't too spicy nor salty, good job. Wasn't sure first with the recent online reviews, but the counter was clean and the employees work hard.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Jacksonville Beach offer?

Chipotle offers a fast-casual Mexican menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill at 1758 3rd St S, Jacksonville Beach?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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