Chipotle Mexican Grill

3.7
726 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Jacksonville Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1758 3rd St S, Jacksonville Beach, FL
32250, United States

Hours

Reviews

3.7
726 reviews
5 stars
360
4 stars
120
3 stars
58
2 stars
47
1 star
141

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash, sticky floors, and unclean tables.

Service Quality

Customers consistently mention poor service, including rude staff, long wait times, and lack of attention to orders.

Food Availability

Many reviews highlight that the location often runs out of basic food items, leading to customer dissatisfaction.

Portion Sizes

Numerous customers complain about inconsistent and small portion sizes, feeling that they do not receive good value for their money.

Employee Attitude

There are frequent mentions of unmotivated and apathetic staff, contributing to a negative dining experience.
  • MD
    Mike D.
    4 days ago
    1.0
    1/8/26 7:30pm. Place was empty, yet they had no carne asada, no brown rice, no GUACAMOLE, and two more empty bins. Place was filthy, food scraps over all the tables, so had to sit outside. I guess all the workers were too busy talking in a group by the register to notice all of this. Manager needs to wake up.
  • SC
    Shane Cooper
    Jan 5, 2026
    1.0
    Figured I would give it a try since its been quite a few years. Absolute garbage. Poor quality steak (cold), employees cant follow simple instructions, lite toppings does not meant load it up. Took 3 bits and realized it was just getting worse by the bite. Tossed the food and left.
  • BZ
    Bozscaggz Z
    Jan 2, 2026
    1.0
    The dirtiest chipotle I've ever been to. I walked in and waited for service but while I was waiting, I notice the place was filthy. walked right out. Some dirty looking emloyee with tattoos all over their neck never acknowledged I was there waiting. This place is trash.
  • NB
    Nairobys Barley
    Dec 13, 2025
    1.0
    We arrived at this location around 9:00 PM, two full hours before closing, and were told they were out of rice and lettuce. The employees openly said they did not want to make any more rice. Instead of helping customers, staff were laughing, hiding in the back, and avoiding work. This was extremely unprofessional and unacceptable behavior during regular business hours. If a restaurant is open until 11:00 PM, customers should be able to order basic menu items and receive proper service. This experience showed a complete lack of accountability and respect for customers.
  • CS
    Charlie Simmons
    Dec 7, 2025
    1.0
    Literally no chicken on the line day/them on the grill needs to be fired. I asked for some of the chicken that’s sitting in the container on the counter. That’s been sitting there the whole time and they/them ignores it and throws a bunch of steaks on the grill proceeds to go through the entire process of cooking the steaks, then cut up the steak and then goes into other stuff for another five minutes instead of just cutting the chicken….. Stood in line for 20 minutes, waiting for chicken that was already cooked on the counter just going cold… Then finally, they/them cut the chicken then buddy who’s like 16 years old working the line gives me a half scoop of chicken in my burrito… The most unprofessional Chipotle I’ve ever been to in my life management used to be fired kids just walking around with AirPods on not doing anything like nine people working… Made me waste my time. I’ve worked both these jobs before as well. You still work at the Chipotle at town center not a hard job at all only like six people in the store and nine employees……………

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Jacksonville Beach offer?

Chipotle offers a fast-casual Mexican menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill at 1758 3rd St S, Jacksonville Beach?

Chipotle is open daily from 10:45 AM to 11:00 PM.