Chipotle Mexican Grill

3.7
711 reviews
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Business Details

1758 3rd St S, Jacksonville Beach, FL
32250, United States
(904) 249-7277
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Jacksonville Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1758 3rd St S, Jacksonville Beach, FL
32250, United States

Hours

Reviews

3.7
711 reviews
5 stars
355
4 stars
120
3 stars
58
2 stars
45
1 star
133

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant is consistently dirty, with unclean tables, overflowing trash, and food debris on the floors.

Customer Service

Customers reported poor service, with staff displaying a lack of motivation, rudeness, and inadequate responses to issues.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing stale ingredients, incorrect orders, and inconsistent portion sizes.

Staffing Issues

Reviews indicated chronic understaffing and slow service, leading to long wait times and frustration among customers.

Overall Experience

Overall, the location has received negative feedback for its decline in quality and service, with many customers stating they would not return.
  • CL
    CL Luxury
    Nov 8, 2025
    1.0
    I've been to a ton of Chipotles and I've been to this one around 4x. I think this the worst Chipotle I've ever been to, which is unfortunate because it's in a great area! The employees seem to not care. Every time I've gone there aren't napkins. Utensils are all over the place, on the floor too. They rarely have fajita veggies. I order through the app and the order is missing something - rice, etc. This seems like a situation where the manager / owner just lets the employees do whatever they want and the manager doesn't run a tight ship. Literally every time I go it's the same thing super messy and unorganized and they're "out" of some food items. The next time I go to Whole Foods I'll walk over and take photos and add it to this review. I hope to never eat here again.
  • EF
    Enrique Flores
    Oct 27, 2025
    2.0
    There were no bottoms for bowls, I got my 2 bowls served on the lids covered with foil. They were out of cheese, hardly any sour cream and I also got some guac with was filled only 3 quarters of the way, I had to tell the guy to put more. He was goinf to pack both bowls one on top of the other with no lids, I had to ask for separate bags. The associated didn't seem to care much about anything and no enthusiasm whatsoever. Chipotle is not what it used to. And the counters were cover in spilled food.
  • PD
    Patrick Duggan
    Oct 20, 2025
    5.0
    Good food and quick service
  • GB
    Greg Bolt
    Sep 29, 2025
    1.0
    Worst wait ever. You leave a to go employee all by herself and make customers wait over 30 minutes for their order to be made and all you do is leave her to suffer and drown because someone is on break. Meanwhile over 50 customers coming through the door to eat there to take out get served faster. Don't go here until they fix their service issue
  • ZM
    Zack Martin
    Sep 15, 2025
    1.0
    I came to get a bowl quickly. There was no one at the counter when I came in. When they finished talking in the back (doing nothing) the girl that came out touched her face until putting on gloves, did not wash her hands before putting on gloves, and sneezed in the middle of making my bowl. Witnessing that made me so sick to my stomach I didn’t even eat it. This experience made me write the review, but I was already starting to feel it was necessary because of the food. As a former grill cook at one of the busiest chipotle’s in the nation, I know for a FACT the food in this chipotle is not made as the company teaches you to make it. The rice is clumpy, which is an indicator of no oil and likely isn’t mixed correctly, there’s no guests in the store, yet all the meat is empty besides chicken, they had no mild salsa (pico de gallo), and because of the actions of the employee, I’m not even eating my food. I will never return here. Shame on these workers. Chipotle, get out here and fix this. Yesterday
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Jacksonville Beach offer?

Chipotle offers a fast-casual Mexican menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill at 1758 3rd St S, Jacksonville Beach?

Chipotle is open daily from 10:45 AM to 11:00 PM.