Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Many customers reported inconsistent food quality, with some dishes being overcooked or lacking freshness.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty or poorly maintained.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that there are positive experiences to be had.
DK
Dhanya Krishnan
Feb 21, 2026
1.0
Really bad food, everything was tasting like old reused oil, including the fries. The entire place was very dirty. Paid for the food, yet didn't ate anything. Many came and waited for so long and left.
FJ
Fred Evans Jr
Feb 21, 2026
1.0
I saw the sign for a charleys cheese steaks and I pulled in and it was only 9:55 am so I saw the big sign saying drive thru 10am to 10pm and figured I'd wait because it was only 5-10 minutes wait. Well about 10:05 am I see a lady pull in and by the time she gets out of her car it's 10:09. She said she was the store manager and they don't open until 11am. I said the sign blatantly says 10am , she says well we have things we have to get ready so we don't start serving until 11am!! Total waste of 15 minutes on a beautiful morning for a rude manager! I DEFINITELY WOULD NOT RECOMMEND THIS LOCATION!!!
TW
tricia Wood
Feb 19, 2026
3.0
A true Philly cheesesteak does NOT come with peppers and mushrooms. STOP calling it that.
GK
Gregory Kitchens
Feb 11, 2026
3.0
Food OK, not super fresh but OK. Took to-go so may have been some of the problem but should make it home better if well bagged and fresh to begin with.
MM
Miosotis Rivera (Mia)
Feb 4, 2026
1.0
My order got completely wrong. I asked for the special 20 boneless with fries and the girl said oh we don't have that. I said what do you mean that is the special and she came vtand said ah ok. I went back inside and told them my wings were lemon pepper not buffalo, in less then a minute she came back again with the same wings and lemon pepper on top. I said lemon pepper not buffalo, and she grabbed the wings very rude from my hands and throw them next to the drive through window. Then the cook came with attitude, asking me if it was lemon pepper and I said yes. I was calm but upset and they were very rude. Also I wanted large cheese fries and I didn't get them. So disappointed
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks at 277 3rd St S?
Charleys Cheesesteaks offers pickup service daily from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services at this location; only pickup and dine-in are available.
Is dine-in service available at Charleys Cheesesteaks?
Yes, dine-in service is available from 10:00 AM to 10:00 PM daily.
What types of payment are accepted at Charleys Cheesesteaks?
The restaurant accepts major credit cards including American Express, Discover, Mastercard, Visa, and also allows debit card payments; cash payments are not required.
Does Charleys Cheesesteaks cater events?
Yes, Charleys Cheesesteaks offers catering services for events.
Is Charleys Cheesesteaks wheelchair accessible?
Yes, the location has a wheelchair accessible entrance, seating, parking, and restroom facilities.
Does Charleys Cheesesteaks have a children's menu?
Yes, Charleys Cheesesteaks offers a children's menu and welcomes families and children.
What other dining options are near Charleys Cheesesteaks?
Nearby dining options include Krystal, Taco Bell, and The Grom sandwich shop, offering variety for customers exploring the area before or after their meal.
Are there any health or wellness services near Charleys Cheesesteaks?
Yes, nearby health-related places include 24/7 Pediatric Care Centers and Cole Veterinary Clinic for family and pet care services.
What local services can customers find near Charleys Cheesesteaks?
Customers can access services such as financial planning at Accounting Beaches Tax, beauty treatments at Embee Salon, and automotive repair at Tony's European Auto Service nearby.
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