Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Many customers reported rude and unhelpful staff, with several instances of incorrect orders and poor communication.
Food Quality
The quality of food was inconsistent, with some customers praising specific items while others found them bland or poorly prepared.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned areas needing attention.
Long Wait Times
Several customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and enjoyed the food.
BF
Build Gates and Fence
2 days ago
5.0
Best cheese steak on Jax Beach. Highly recommended
JB
Janet Brown
Dec 31, 2025
3.0
Fries were good
Boneless chicken was not good
Seemed like pressed chicken product of some kind- Ice machine broken and soda machine disassembled.
Service was friendly
AH
Ashley Hayman
Dec 24, 2025
1.0
Ordering here was miserable, the manager took our order (we didnt know it was the manager) through the intercom. She corrected us multiple times on items we ordered correctly. They were out of all drinks, but lemonade. When she gave us the total it was off. We asked why, her response was very condensending. Instead of ringing us up for the combos we ordered. She rang it up without the drinks, then tacked on the drinks separately. I asked why and her response was that lemonade was a premium drink. I responded that they gave us no option...really nobody in the vehicle wanted lemonade as a first choice. Then she said to pull up and talk to a manager, which was her. We just drove off at that point. Rude.
CC
Carrie Cardone
Dec 12, 2025
5.0
The lady who served us was more then awesome. She definitely is an asset to your company. Thanks for the great food and service!! @ 5:30 pm 12.12.2025
RT
Rikki Thurman
Nov 17, 2025
1.0
Special online AND ON THE PHYSICAL MENU through the drive thru clearly stated 20 boneless wings, fries, two condiment sides for $16.99. The cashier told me numerous times that was not a deal they had. I had to tell him to check their website and their menu for him to recognize what was advertised. I asked 4x if my order was spicy or not and he assured me it was “not” only for it to be in fact spicy. I had to correct and point out the discrepancies in what I was originally charged which was over $12 difference. I don’t typically complain but for Charley’s being as expensive as it is- it really shouldn’t be as low of quality.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks at 277 3rd St S?
Charleys Cheesesteaks offers pickup service daily from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services at this location; only pickup and dine-in are available.
Is dine-in service available at Charleys Cheesesteaks?
Yes, dine-in service is available from 10:00 AM to 10:00 PM daily.
What types of payment are accepted at Charleys Cheesesteaks?
The restaurant accepts major credit cards including American Express, Discover, Mastercard, Visa, and also allows debit card payments; cash payments are not required.
Does Charleys Cheesesteaks cater events?
Yes, Charleys Cheesesteaks offers catering services for events.
Is Charleys Cheesesteaks wheelchair accessible?
Yes, the location has a wheelchair accessible entrance, seating, parking, and restroom facilities.
Does Charleys Cheesesteaks have a children's menu?
Yes, Charleys Cheesesteaks offers a children's menu and welcomes families and children.
What other dining options are near Charleys Cheesesteaks?
Nearby dining options include Krystal, Taco Bell, and The Grom sandwich shop, offering variety for customers exploring the area before or after their meal.
Are there any health or wellness services near Charleys Cheesesteaks?
Yes, nearby health-related places include 24/7 Pediatric Care Centers and Cole Veterinary Clinic for family and pet care services.
What local services can customers find near Charleys Cheesesteaks?
Customers can access services such as financial planning at Accounting Beaches Tax, beauty treatments at Embee Salon, and automotive repair at Tony's European Auto Service nearby.