CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Inverness is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers praised the food, there were frequent complaints about inconsistent preparation and portion sizes.
Service Issues
Customers reported slow service, incorrect orders, and unhelpful staff, leading to a frustrating dining experience.
Cleanliness
Multiple reviews highlighted cleanliness issues in the dining area and restrooms, with some describing the restaurant as filthy.
Pricing Concerns
Several customers felt that the prices were too high for the portion sizes and quality of food received.
Positive Staff Interactions
Despite the issues, some reviews noted friendly and attentive staff, particularly highlighting individual employees who provided excellent service.
HD
Hot Daniel
1 day ago
1.0
Went through drive through and it was more of a park through. I ordered a pick two and I waited an entire 40 mins with only one other person in line. When I got my food my sandwich was cold AND burnt, with the wrong bread (u guys are Panera bread and u don’t know bread?) and the soup was absolutely watered down, broccoli cheddar literally taste like butter mixed with water and broccoli. The only positive was the front window woman was very nice and apologized for the wait.
DB
DEEN BOHLER
5 days ago
5.0
I met Julie at 7:28 and she is a breath of fresh air. I did not have a great day at work but she made it much better. Pay her more because she is worth it! I’m coming back.
SJ
Susan Joy
Nov 12, 2025
1.0
Greeted counter person with a smile and good morning greeting, and got no response.
Returned dirty knife for clean one…none were available. Asked to have my cinnamon roll to be heated up, and was told the microwave was under the coffee urns. So I stood on my head to heat up the roll. The floors were dirty, and the bathroom wasn’t clean. When I spend $39.00 for breakfast I expect cleanliness, friendliness, and quality service.
I eat at Panera Restaurants around the country, this was the absolute worst experience ever at a Panera, and the first negative review I’ve ever written on a restaurant. It was BAD!
AT
Alejandrina Torres
Nov 7, 2025
5.0
Salad and sandwich were excellent!
DT
Dr. Bill Ramsay (Dr. TerrorEyes)
Oct 29, 2025
5.0
I haven't been to a Panera restaurant in a few years. But the food was still great in a different city.
I had the 1/2 & 1/2: a warm sandwich with tender chicken, cheese and yummy avocado. I also had the warm tomato soup. For a side, I enjoyed a slice of bread and a diet Pepsi.
Definitely a quiet restaurant with an attentive staff at the counter.
However, as a food server of 20 years, and I dislike paying here because it (debit card machine) immediately asks for a 20% tip automatically just to take my order. Come on folks, I will tip when service deserves it, not when you demand it and MAKE me deselect the tip option.
I cannot see saving corporate greed their money by them demanding that I fund their employees who are just doing their job -- a non-tipped position. If I tip the order-taker, then that would logically mean I would tip every single encounter at any venue. From the Publix bakery to the popcorn server at a movie theater to the tire guy at Pepboys.