McDonald's

3.3
2020 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1154 Highway 20, Interlachen, FL
32148, United States

Hours

Reviews

3.3
2,020 reviews
5 stars
650
4 stars
376
3 stars
394
2 stars
210
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for food, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or inattentive.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Management Issues

Frequent complaints about management's lack of responsiveness and poor handling of customer complaints were noted.
  • DS
    Dauntray Session
    1 day ago
    5.0
    Very nice atmosphere everyone is polite
  • AK
    Anthony Kite
    3 days ago
    1.0
    Its small town McDonald's. Nothing more needs to be said. Its hit or miss. Today was a miss
  • BU
    Brandon Underwood
    Dec 21, 2025
    1.0
    Took 30 min to get our food which was 4 cheese burgers 2 large fries and 2 large drinks. Upon getting the food all the fries were cold. Was not impressed with the interlachen fl location
  • HH
    Heidi
    Dec 5, 2025
    1.0
    I placed an order at the drive-thru at 4:53 p.m. it took them 30 minutes to come out for one happy meal to McChickens two hamburgers. They had no drinks and the guy said he would go back inside and get them. Another 20 minutes has passed still no drinks so now I am sitting an hour and no one will assist. This is a constant thing from what I see and this is my second time giving them a chance. Be prepared to wait 30 minutes or more easily for your food and it will be cold and they refuse to make it right
  • MK
    Mark Keller
    Dec 2, 2025
    1.0
    Oh... if you could possibly give negative stars. This would be the place. 1st visit, 15 min wait for food.... 2nd visit, drinks were made wrong and missing one sandwich. Another 15 min wait for food. 3rd visit, out of ketchup packers, missing kids meal, made 2 coffee wrong and no mcribs and no grinch kids meals 4th visit, closed due to technical difficulties. So why am I still going? It's between two locations I've had to travel between. At this point its almost hilarious how bad it is.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Interlachen, FL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.