McDonald's

3.3
2008 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1154 Highway 20, Interlachen, FL
32148, United States

Hours

Reviews

3.3
2,008 reviews
5 stars
648
4 stars
375
3 stars
391
2 stars
210
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being praised for their friendliness and attentiveness, while others are reported as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.

Speed of Service

The drive-thru and overall service speed are frequently criticized, with numerous reviews mentioning long wait times and slow service.

Cleanliness

While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions and overflowing trash.

Management Issues

Several reviews highlighted poor management practices, including inadequate staff training and unresponsive management during customer complaints.
  • CL
    Christopher LaRock
    1 day ago
    2.0
    After making us pull up, they made us wait 20 minutes. The people behind us got their food first.
  • SQ
    Steve Queen
    5 days ago
    1.0
    What a joke! Ordered on the app, went through drive thru. Only handed us 1 drink at the window “ we ordered 3”. Had us pull up in a parking spot. Waited 20 minutes for someone to bring out the wrong order. Finally got our correct order 5 minutes later without the other 2 drinks we ordered. So my wife had to go inside and get the other 2 drinks. Wow, now that’s fast food! I say we need to pay the McDonald’s employees $45.00 an hour for the all the brain power it takes to look at a computer screen and put stuff in a bag. Also give the managers $150.00 an hour for being sorrier than their employees are. This is the new American! What a joke this place is!
  • EQ
    Ewing Quinones
    Nov 16, 2025
    1.0
    Nov-16 around 11:50 am. Drive thru was packed. There was around 20 cars in line and that's not the problem the problem is we paid and we waited there at the pick up spot for over an hour. There was 7 people outside waiting for their food and when I went inside there was 10 more. It's crazy how employees there can get thing done. They all need to be fired starting with the manager. Everyone was all over the place when we went inside and none of them were doing anything just standing there starting at you looking at the screen. This poor guy from the drive thru window was walking outside the drive thru asking people if they had any drinks before parking them. It's ridiculous. We got tired of waiting and left. Hopefully when I go back today to pick up my food they won't give me any problems. HORRIBLE SERVICES TODAY AND THIS IS NOT THE FIRST TIME JUST TOOK THE LONGEST. SOMEONE NEEDS TO DO SOMETHING ABOUT ALL THESE EMPLOYEES WORKING THE DAY SHIFT.
  • JH
    Joseph Hurst
    Nov 10, 2025
    1.0
    Super long wait for any service when manager is on site services outstanding any other time very slow
  • RH
    Renee Hunsicker
    Oct 21, 2025
    2.0
    I had $4 to get a McChicken and went through the drive thru and paid for my sandwich twice and the guy said there wasn't enough each time I swiped the card and went inside and got to a sandwiches plus their pace is very slow and they need to pick up their Pace more if it's a fast food restaurant

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Interlachen, FL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.