Wendy's

3.6
464 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1101 North 15th Street, Immokalee, FL
34142, United States

Hours

Reviews

3.6
464 reviews
5 stars
185
4 stars
99
3 stars
73
2 stars
39
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with complaints about cold, reheated, or poorly prepared items.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.

Service Speed

Long wait times reported, especially in the drive-thru, with some customers expressing frustration over slow service.

Facility Issues

Frequent mentions of broken equipment, such as soda machines and poor lighting, contributing to a negative dining experience.
  • SP
    sam plunkett
    Oct 19, 2025
    2.0
    About to bite down into the Dave burger and the beef smelled bad I mean bad bad.
  • EE
    Erica
    Sep 8, 2025
    1.0
    I went through the drive thru today and was disappointed with the service. The employee at the window was EXTREMELY rude and even gave me and multiple other people a dirty look instead of being professional. If this is how customers are being treated then don’t work there and ruin other people’s day.
  • LR
    L Randolph
    Sep 5, 2025
    5.0
    I went through the drive-through and tried to use my reward points, but the scanner wouldn’t work. The cashier was about to proceed without applying them, but the manager noticed the look on my face and immediately stepped in. Without hesitation or even asking to see my phone, they trusted me and made it right on the spot. That’s the kind of service that makes a customer happy! It was 10:30 PM, I was tired and not in the mood for a hassle, so I truly appreciated this manager’s attention to detail and excellent customer service. I wish I would’ve asked for your name, but kudos to you!
  • KW
    Kristina Waggoner
    Aug 31, 2025
    2.0
    Food was disgusting. The chicken was dry and I didn't get my french fry.
  • FD
    Frederick Delvino
    Aug 17, 2025
    1.0
    Short Hispanic young woman who wears glasses has a rotten attitude working with customers. She acts like she hates her life and spreads her misery around. Whatever happened to good customer service. So rare these days

Frequently Asked Questions About Wendy's

Is Immokalee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.