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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained.
Management Issues
Feedback indicated problems with management, including poor handling of customer complaints and staff behavior.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
CF
Chase Feight
2 days ago
1.0
This McDonald’s quality has gone completely down the drain. Past four times I’ve been to this location have been missing at least two things for my orders. This time was missing 2 (4) counts, sauce, and chocolate milk. How do you possibly miss that much from an order. Always double check your orders to make sure you don’t have to sit through the line again or defeat the whole purpose of going through the drive-through by having to go inside to get your order. And then when I went inside to get my food lady mopping the floors was extremely rude when somebody asked for the sauce that was missed in their order and three customers had said they had been waiting for 20 minutes. This location needs a complete training course.
MG
Michelle Gulley
6 days ago
1.0
Worst McDonald's! Went in side to place a to go order, our total wait time to place the order and get the order was over 30 minutes. When we got home our burgers were incorrect. My grandson eats the same McDonald's order every day needless to say we won't be coming here again.
MM
mcnewby
Nov 17, 2025
2.0
Waited in the drive through for at least 30 minutes to get an order of fries. This location would do well to have adequately staffed the restaurant. At least the fries were hot.
CS
Cori Samich
Nov 9, 2025
1.0
This mc Donald's has gone down hill. No table numbers in either kiosk, had to go track one down, no receipt paper in the kiosk. Too lazy to bring your food to the table. Sit there waiting and waiting just to end up realizing it's been sitting on the front counter and had to go get it myself. Went to get my own drink and shocker, no ice, water button doesn't work. Place is a disgusting mess, lazy workers.. what happened ???
CC
CLW
Oct 27, 2025
2.0
Just purchased a 0-piece chicken mcnugget for the cost of a 6-piece. I can overlook missing bbq sauce every so often but c'mon man.
They DID give me the bbq sauce for the nuggets this time though. Silver linings. 2 stars.