Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with food quality, including overcooked, cold, and poorly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.
Cleanliness
Some customers noted that the location was clean, while others mentioned dirty conditions and unsanitary practices.
AI Ordering Problems
Several customers expressed frustration with the AI ordering system, citing misunderstandings and inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised the service and food quality during their visits.
GG
Gerald
4 days ago
5.0
Great to pull up place an AI order and the food ordered is correct. The AI voice recorder hurts workers on the base level for this economy at the moment but Businesses need to make a profit with the economy in a market that's saturated with an influx of calculated and untimely investments due to the info structure of the politics.
EJ
Elle “Piper” Jae
Feb 22, 2026
1.0
So I ordered an apple pecan salad. I was told that I would have to opt for crispy chicken as the grilled was being prepared. No bother, But why is there cheddar cheese and a chicken patty sat ontop of my salad. It's not even sliced? The lettuce is browned. Its a salad that's almost ten dollars? It should be made to perfection. The job isnt difficult?
JP
Juan Manuel Nunes Pereira
Jan 20, 2026
5.0
muy buenos recuerdos
MM
Micru
Jan 17, 2026
1.0
Disgusting and old food. AI use and no human connection. You can’t even make fresh food. Are there robots back there making the food?? Will never come back…ever!! The burgers were clearly overcooked and burnt, the buns hard as a rock, fries cold and hard, and chicken nuggets spongy and cold. Everything was thrown in the trash. This location should go through a complete overhaul.
AO
Alfonso Ortega
Dec 28, 2025
1.0
If I could give zero stars, I absolutely would. This is hands down the worst place in the world to buy a burger. The bun was rock-hard, clearly old. The meat was dry, flavorless, and overcooked, like something reheated from days ago.
They don’t even put what you ask for—they just make the burger however they feel like it, and then charge you as if it were gourmet. Ridiculously overpriced for the garbage they serve. The food is disgusting, it honestly makes you want to throw up just by looking at it.
An awful experience from start to finish: terrible food, mediocre service, and zero respect for customers. Complete waste of time, money, and appetite. I wouldn’t recommend this place to my worst enemy.
What are the drive-thru hours for Wendy's at 13485 SW 288 St, Homestead, FL?
The drive-thru is open from 6:00 AM to 3:00 AM Monday through Friday, and from 7:00 AM to 3:00 AM on Saturdays and Sundays.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store for quick and convenient ordering.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Is Wendy's open for dine-in, takeout, and delivery?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
How do I contact Wendy's at this location with questions or feedback?
You can call them directly at (305) 247-7832 or use their Customer Care team via the Wendy's Contact page and Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy's?
Menu pricing and nutrition information are available at order.wendys.com or the Wendy's mobile app, where nutrition stats update as you customize your order.
Are there schools or daycares near Wendy's at 13485 SW 288 St?
Yes, nearby educational facilities include Village Learning Center, Baby Power Forever Kids, and Steve's Academy, which may be convenient for families visiting Wendy's.
What other dining options are nearby this Wendy's location?
Nearby dining options include Vicente's Pizzeria, Taco Bell, McDonald's, and WingMania, providing a variety of food choices for visitors before or after dining at Wendy's.
Are there automotive or convenience stores near this Wendy's?
Yes, AutoZone Auto Parts, Chevron Station Homestead, and 7-Eleven are nearby and may be convenient stops for automotive needs or snacks when visiting Wendy's.
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