Brand Certified
Pollo Tropical
3.7(1642 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
985 N. Homestead Blvd., Homestead, FL
33030, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 245-0410
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/homestead/985-n.-homestead-blvd.
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.7
1,642 reviews
5 stars
827
4 stars
260
3 stars
165
2 stars
69
1 star
321
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked chicken, missing items, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and frequent mistakes with orders.
Management Praise
Some customers praised specific managers for their excellent service and positive atmosphere, contrasting with general service complaints.
Consistency Problems
Customers noted a decline in consistency, with many experiencing repeated issues during their visits.
- LALUIS AVILA2 days ago4.0El sitio es delicioso..un poco caótico por la cantidad de gente..pero en resumen en un buen plan para comer!!!
- JRJessica RamirezFeb 26, 20261.0This is THE WORST Pollo Tropical in Homestead. They NEVER get the order right I am always missing something it never fails. They also never give me any sauces when I order through Uber. It’s always a problem.
- CHCason HaleyFeb 22, 20265.0I love going here the food is so well put together and the staff is very friendly. We got 3 tropichops and they were delicious. Perfect food, and great service.
- DDDenise DFeb 17, 20263.0They’re always forgetting sauces or not having it. The chicken is usually burned and dried out.
- EREdwin RoblesFeb 5, 20265.0It is good, the service not too much, but the food excellent
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours of Pollo Tropical in Homestead?
Pollo Tropical is open daily from 10:00 AM to midnight (00:00).
Is Pollo Tropical in Homestead open on Christmas Day?
No, the Homestead Pollo Tropical location is closed on December 25th for the holiday.
Does Pollo Tropical offer delivery service and how can I order?
Yes, Pollo Tropical offers delivery. You can place your order online at https://order.pollotropical.com/menu/pollo-tropical-n-homestead-blvdhomestead-fl?handoff=delivery.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical offers a creative take on traditional Cuban dishes as well as foods from other parts of Latin America, including their signature grilled chicken and mojo roast pork.
What payment methods are accepted at Pollo Tropical in Homestead?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as mobile NFC payments and debit cards.
Does Pollo Tropical provide options for vegetarian and children?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
Is there seating available at Pollo Tropical and do they have outdoor seating?
Yes, Pollo Tropical offers seating including wheelchair accessible seating and outdoor seating options.
Can I find shopping and entertainment nearby Pollo Tropical in Homestead?
Yes, nearby you can find Rainbow Apparel (clothing store), GameStop (video game and hobby store), and Homestead Towne Square shopping center for entertainment and shopping needs.
What nearby food options are around Pollo Tropical in Homestead?
Nearby dining options include Taco Bell for Mexican fast food and another Pollo Tropical location offering Caribbean and Latin American cuisine.
Are there any notable nearby attractions or services that visitors might use when visiting Pollo Tropical?
Yes, visitors might want to visit Everglades National Park nearby for nature exploration, or stay at nearby hotels such as Floridian Hotel and The Inn of Homestead, as well as utilize services like Western Union or The UPS Store.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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