Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, including cold fries and burgers, leading to dissatisfaction.
Customer Service
There were numerous complaints about rude or unhelpful staff, as well as issues with order accuracy and communication.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Management Issues
Feedback indicated a lack of effective management and training, contributing to poor service and operational inefficiencies.
DE
Donald Elms
Nov 2, 2025
5.0
Been eating this food all my life.What can you say McDonald's is McDonald's?And I love it
RD
Rolando Dominguez
Oct 24, 2025
3.0
Service was good and fast. On the other hand, my fries were cold and hard, I’m not one to complain about fries but these deserve it.
RV
Renee Valery
Oct 11, 2025
1.0
This was the worse experience. I don't often eat fast food, but this is one of the reason why: Fries sitting in the warmer, but still cold, ordered fresh, he took them back along with another customer with same complaint. He put the fries on edge of fry counter, threw the (FRIES) in garbage and used the same container, switching mine and the ladies box. The cashier corrected him again. Fish was cold, went inside to get my money back, manager finally came over with the fresh bag of same order, hot fish and fries slightly hotter than before, no tops for the drink at drink counter, which was filthy. The pro in this is these kids have somewhere to work, but the con is, leadership isn't it, at this establishment.
MB
Moe Benraw
Oct 11, 2025
2.0
When Chad was the manager at this location all was good. Chad left to different location so did the great service.