McDonald's

3.5
2264 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13690 Biscayne Dr, Homestead, FL
33033, United States

Hours

Reviews

3.5
2,264 reviews
5 stars
898
4 stars
384
3 stars
339
2 stars
167
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for food, often exceeding 30 minutes, even when the restaurant was not busy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rudeness, lack of supervision, and unengaged behavior.

Cleanliness

While some customers noted cleanliness in certain areas, many reviews pointed out unsanitary conditions and poorly maintained restrooms.

Operational Hours

Multiple customers expressed frustration over the location not being open 24 hours as advertised, leading to wasted trips.
  • CV
    Crystian Vega
    1 day ago
    1.0
    Isn’t it crazy how there’s an enormous sign outside this location, you really can’t miss it, that says “open 24 hours” yet… the place closes at 11pm. Lmfao incredible. Great coordination!
  • WG
    Wedayessi Garcia
    Oct 10, 2025
    1.0
    Bad customer service.
  • TW
    Tara Walker
    Sep 28, 2025
    1.0
    All the girls working in the restaurant are playing around, joking and touching each other's hair. Then giving out food. Disgusting. Unsanitary. Who is supervising this store??? Longest wait times because they're having their own little party.
  • BB
    Barry Barbour
    Sep 19, 2025
    1.0
    Took my 3 grandkids and daughter to eat. Took over 30 minutes to get our food. We were the only ones in the lobby. Couldn't figure out why it took so long until I got the food. Seems they had to make sure it was nice and cold before serving it. I have never eaten in a McDonalds were the food was so bad. I could understand the delay if there were busy, but to be the only ones in there, take so long and get cold food. Now I know why it wasn't busy. Last time for me.
  • YV
    Yandrys Velazquez
    Sep 6, 2025
    2.0
    Always when I’m buy at this site . Nobody persons enough tonight . I’m waiting 45 minutes for my order.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Homestead, FL?

McDonald's in Homestead is open daily from 6:00 AM to 11:00 PM for dining in.

What are the delivery hours for McDonald's in Homestead?

Delivery is available every day from 6:00 AM to 10:00 PM.