McDonald's

3.5
2283 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13690 Biscayne Dr, Homestead, FL
33033, United States

Hours

Reviews

3.5
2,283 reviews
5 stars
909
4 stars
386
3 stars
341
2 stars
167
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, leading to frustration.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions and dirty restrooms.

Order Accuracy

Many reviews highlighted consistent problems with order accuracy, including missing items and incorrect food.

Staff Attitude

Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Inconsistent Hours

Multiple customers pointed out that the location was not open 24 hours as advertised, causing inconvenience.
  • AA
    alberto alvarez
    Dec 29, 2025
    1.0
    I don't understand, it's the only store where you can't refill your teacup
  • V7
    vall 77
    Dec 29, 2025
    1.0
    Spoiler hair in food! Everything was fine honestly been coming here for a little bit and then bacon egg and cheese biscuit had a big long black hair in the cheese. I should have took a picture to sue.
  • DM
    Dayron Marrero
    Dec 21, 2025
    1.0
    To whom it may concern at McDonald’s: I am writing to express my serious frustration and dissatisfaction with a situation that occurred recently at one of your restaurants. I placed a large order that included 7 sandwiches and 5 orders of fries, and to my surprise, when I asked for sauces, I was only given 2. This is unacceptable, illogical, and disrespectful, considering the amount of food purchased. I am a regular customer, and it is extremely frustrating that after paying for a full and not inexpensive order, I had to argue over something as basic as sauces that are meant to accompany the food. If this is a company policy, it was never communicated beforehand, and it reflects very poorly on your customer service. As a customer, I expect fair treatment and common sense, especially when placing a large order. Situations like this negatively impact the customer experience and seriously make one reconsider returning to your restaurants. I expect a clear explanation and that appropriate measures are taken to ensure this does not happen again to other customers.
  • AA
    Angel
    Dec 16, 2025
    1.0
    Horrible service, they will get your order wrong every single time, would recommend to open your sandwich and check it before driving off because they sticker would be right and they still made it wrong, third time in a row this happens already
  • GR
    G Reds
    Dec 9, 2025
    4.0
    It was ok, failed to bring food to the table, don't offer the service if you can't come thru

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Homestead, FL?

McDonald's in Homestead is open daily from 6:00 AM to 11:00 PM for dining in.

What are the delivery hours for McDonald's in Homestead?

Delivery is available every day from 6:00 AM to 10:00 PM.