Dunkin'

3.8
461 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Homestead, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
31201 SW 137 Ave, Homestead, FL
33033, United States

Hours

Reviews

3.8
461 reviews
5 stars
229
4 stars
95
3 stars
42
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of respect.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations, leading to dissatisfaction.

Wait Times

Several reviews mentioned long wait times for both drive-thru and in-store orders, contributing to a negative experience.

Food Quality

Feedback indicated inconsistent food quality, with some items described as stale or poorly prepared, while others praised specific menu items.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with specific staff members and enjoyed their drinks and food.
  • SS
    samantha seaman
    Dec 8, 2025
    1.0
    RUDEST customer service. I wanted matcha without milk just water and matcha. It’s just matcha NO milk idk how hard that is to grasp but the guy argued with me in the drive through and refused to make it said it was against policy and he wasn’t sure how to tell the employees to make matcha with water lol I get this drink at every dunkin I go to. Lazzzzzzzy.
  • MM
    Miranda
    Nov 9, 2025
    1.0
    Had to wait 20 mins for my online order and that was only because I stood in their face with an attitude. They were prioritizing only the drive through and not the online walk up orders. They also had Gatorade listed as a drink to purchase on the mobile app but they apparently don’t sell Gatorade even though it’s a Dunkin/gas station. This is the worse Dunkin I’ve ever been to when it comes to customer service and wait time.
  • KV
    Keira Venegas
    Oct 21, 2025
    5.0
    I go almost every morning ! They already know what my order is by my voice ! And make my coffee just how I like it :)
  • KC
    Katherin González Cárdenas
    Oct 18, 2025
    1.0
    This morning I went to the store to get an Uber order and the workers treated my mom quite badly, not only her but several Uber drivers despite waiting 20 minutes for her order and they ignored her, in fact, one of them told her that she was getting in the way with a very bad temper and manner and that is not right, she considers her quite vulgar to address an older person like that, I don't know what ethics they taught her, if you are not in the mood to receive orders because they do not give you time or you are in a bad mood or whatever happens to you, then do not take more orders and get it out of the situation but the truth is that it is disrespectful to treat food delivery people like that because that is not the way to treat anyone and more than that is their job for a person to come and treat them badly despite you delivering packages super late, and in case you did not know if the delivery people's client protests they can close your applications because of you that they cannot deliver your order on time it also lowers your levels among many things that for the
  • EA
    ELIETHYOEL RODRIGUEZ ANZOLA
    Oct 18, 2025
    1.0
    Maltrato de los trabajadores son groseros cero amabilidad gritan a uno, el sábado 18 de octubre en la mañana fui y fueron muy groseros

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Homestead, FL?

Dunkin' in Homestead is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location in Homestead offers a drive-thru service for convenient ordering and pickup.