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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Homestead, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Staffing Problems
Many reviews highlighted inadequate staffing during peak hours, leading to delays and customer frustration.
Product Quality
While some customers enjoyed their food and drinks, there were multiple complaints about incorrect orders and poor quality coffee.
Cleanliness
Several customers noted that the dining area was not well-maintained, with dirty tables and garbage on the floor.
JS
joey saturno
4 days ago
1.0
Id rate it less one woman I went in she gave me the eye roll.as.if to say your bothering me
GR
Genesis Riquenes
Feb 20, 2026
1.0
They always make a mistake like always then when you come in so they can fix it they give attitude like what is so hard about doing the order the right way with no other cars behind me 😳
AA
Ana A
Feb 9, 2026
2.0
This Dunkin’ would easily be a 5-star location if the manager or district manager knew how to properly staff the store. On a Monday at 5:00 a.m.—one of the busiest times—there was only one employee working. This is when people are heading to work and on tight schedules. Long wait times could be avoided with better staffing. With the amount of business and money coming in, there’s no reason not to schedule enough employees during peak hours.
GR
GLD R
Feb 8, 2026
1.0
Came in and the workers didn’t acknowledge us at all I guess they were too busy in their own conversation, we had to wait for them to take our order. She caught an unnecessary attitude because we ended up wanting to pick our donuts. As we were leaving we said thank you but by then she already had a stank attitude. Do better in customer service please!
JD
Jonathan D
Jan 6, 2026
5.0
Long line at night as they close the store and make all cars order through the drive through- but it is a 24-hour restaurant which is rare and convenient with a drive through. I placed a mobile order to quicken things up, and was not disappointed! It's very conveniently located right off the turnpike, and the service was also very friendly! Best Dunkin' run I have had in a while! I will definitely be back.
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