McDonald's

3.6
2585 reviews
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Business Details

2851 Sheridan St, Hollywood, FL
33020, United States
(954) 925-9397
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2851 Sheridan St, Hollywood, FL
33020, United States

Hours

Reviews

3.6
2,585 reviews
5 stars
1,069
4 stars
514
3 stars
365
2 stars
166
1 star
471

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including unprofessional behavior from staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, including dirty bathrooms and unsanitary dining areas.

Customer Experience

While some customers praised individual staff members for their friendliness, the overall customer experience was marred by negative interactions and management issues.
  • AD
    Alona Davydenko
    Jan 4, 2026
    4.0
    Great experience at McDonald’s! The food was fresh and hot, and everything I ordered was included — nothing was missing. Really appreciate the attention to detail and fast service. Will definitely order again!
  • RB
    robert brown
    Dec 27, 2025
    1.0
    Who ever the young African American lady is taking orders on the night of saturday the 27th at 8:16pm is extremely unprofessional. Asked for my order at the drive threw then proceeds to not answer me for a few minutes so I say hello maybe 5 times. Decide maybe something is wrong with the 2nd lane so I pull into lane 1. Same lady asks for my order then proceeds to hit me with an attitude when I mentioned I was in lane 2 and she didn't answer after asking for my order. Get to the 1st window and shes there (the one with the blue hair) and a young man. The young man took my money while the young lady proceeds to be arrogant and laughing about it and says something slick. McDonald managers yall need to step your game up this is completely unacceptable...
  • GG
    Gaby G
    Dec 25, 2025
    1.0
    I have never had a good experience at this location. Gave it another try and of course what can i expect besides the same horrible service.
  • CC
    Claudia Cantor
    Dec 18, 2025
    3.0
    Drive-Thru Service fault. A large fries 🍟 meal was missing
  • HP
    Haus Patino
    Dec 6, 2025
    5.0
    When it’s late and there’s nothing to eat around and your coworkers are restless McDonald’s never disappoints. This place is not for someone who’s looking for something healthy or who has certain food allergies. Everybody was happy. Customer service was the best I ever had of any McDonald’s I’ve ever visited.
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Frequently Asked Questions About McDonald's

What are the operating hours for delivery at McDonald's in Hollywood, FL?

Delivery service is available 24 hours a day, every day of the week.

When is the drive-thru open at this McDonald's location?

Drive-thru is open from 5:00 AM to midnight Monday through Thursday, and with extended hours from midnight Friday through Saturday, and from 4:00 AM to midnight on Sunday.