McDonald's

3.6
2575 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2851 Sheridan St, Hollywood, FL
33020, United States

Hours

Reviews

3.6
2,575 reviews
5 stars
1,067
4 stars
513
3 stars
362
2 stars
166
1 star
467

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness Issues

Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms.

Food Quality

Many customers complained about cold food and incorrect orders, with some expressing dissatisfaction with the overall quality.

Inconsistent Experience

While some customers praised quick service and friendly staff, others experienced long wait times and disorganization.

Management Concerns

Several reviews pointed to poor management practices, including unprofessional behavior and lack of responsiveness to customer complaints.
  • PJ
    Pepe Johnson
    Oct 28, 2025
    5.0
    My usual spot that I come to almost everyday. For the most part they are ok
  • BM
    benjamin mantel
    Oct 26, 2025
    1.0
    This location is a joke. Never open always door quality food workers always miserable. Always have to drive to the next one over app never works either for this restaurant. Mcdoalds might as well close it down.
  • EW
    Electric Wolf
    Oct 22, 2025
    4.0
    The food is great and service. But the place is somewhat dirty
  • MM
    Msilverhammer
    Oct 14, 2025
    4.0
    Try a double cheeseburger!
  • LL
    Lauri Levy
    Sep 23, 2025
    1.0
    Subject: Poor Service – Drive-Thru Order #32 To Management, I stopped at your drive-thru today at 1:49 (Order #32) and received terrible service. The young lady who handed me my order showed no courtesy or professionalism. I said “thank you” multiple times—once when she gave me my beverage and again when she handed me my food—and she ignored me completely. Not even a simple acknowledgment or a smile. This is unacceptable. Basic customer service is a minimum standard, and it reflects poorly on your management that this is not being enforced. If this is the level of service at your location, I will be taking my business to another restaurant. (Chick-fil-A never disappoints)

Frequently Asked Questions About McDonald's

What are the operating hours for delivery at McDonald's in Hollywood, FL?

Delivery service is available 24 hours a day, every day of the week.

When is the drive-thru open at this McDonald's location?

Drive-thru is open from 5:00 AM to midnight Monday through Thursday, and with extended hours from midnight Friday through Saturday, and from 4:00 AM to midnight on Sunday.