Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hollywood, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praise friendly staff, many report rude and unprofessional behavior from employees, particularly management.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness and Atmosphere
The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh items while others received cold or poorly made food.
Speed of Service
Long wait times are frequently mentioned, especially during busy hours, impacting overall customer satisfaction.
KM
Kobe Musk
Nov 12, 2025
1.0
Jonathan was very rude. He said no when the woman said yes greatly. I stepped out of their store. I expected better customer service.
DA
Denia Amador
Oct 31, 2025
5.0
I purposely drive to this Dunkin donuts from Pembroke Pines to get their amazing service
DE
Davd Elharar
Oct 27, 2025
1.0
The guy was very disrespectful and rude I definitely don’t recommend
SS
shanpixels
Oct 17, 2025
5.0
Excellent customer service and delicious Donuts. The girls here were very attentive and helpful. Thank you for give us such an amazing experience. This location is very clean and well designed. Highly recommended!
BR
Blessed RB
Oct 13, 2025
1.0
On Sunday, Oct 12th at 10:28 AM, I stopped by this location and ordered an everything bagel toasted with butter, a small coffee, and snacking bacon, which I requested to be well done. Unfortunately, when I received my food, the bacon was not cooked to my liking and was cold. Additionally, my bagel had an excessive amount of butter, and the bag lacked napkins, causing butter stains on my front seat. When I informed the young lady who was delivering food to the cars, she responded with an unfavorable attitude. I inquired about replacing the cold bacon, and she stated that it would take a considerable amount of time due to "her" long line, which I found to be impolite. I had previously stopped visiting this location a few months ago, but decided to give it another chance. Regrettably, this experience has led me to decide that I will no longer patronize this establishment. Furthermore, I observed that the staff tends to take customers' credit cards all the way to the window instead of waiting until they arrive at the window. Customer service 101 classes are needed.
What are the operating hours of Dunkin' in Hollywood, FL?
Dunkin' in Hollywood, FL is open daily from 4:00 AM to 2:00 AM.
What types of meals does Dunkin' offer?
Dunkin' serves breakfast, lunch, and brunch items.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What are some popular specialty items at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Does Dunkin' welcome families and offer vegetarian options?
Yes, Dunkin' welcomes families and offers vegetarian menu items.
What new holiday beverages are available at this Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.
What nearby restaurants can I visit before or after visiting Dunkin'?
Nearby restaurants include Delicious Latino Restaurant, Tony The Pizza Chef II, and The Black Beans Cafe, which offer Latin American, pizza, and Cuban cuisines respectively.
Are there other coffee shops near this Dunkin' location?
Yes, there is another Dunkin' nearby that also serves coffee, donuts, and smoothies, providing more options for coffee lovers.
How can nearby automotive service shops be useful to customers of Dunkin'?
Customers can combine their visit with services from nearby automotive shops like JL Motors, Star Motors, and JNL Auto Repair for efficient errands.