Dunkin'

4.0
1120 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hollywood, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
516 N 60th Ave, Hollywood, FL
33021, United States

Hours

Reviews

4.0
1,120 reviews
5 stars
621
4 stars
202
3 stars
102
2 stars
43
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly staff, many report rude and unprofessional behavior from employees, particularly management.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness and Atmosphere

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh items while others received cold or poorly made food.

Speed of Service

Long wait times are frequently mentioned, especially during busy hours, impacting overall customer satisfaction.
  • KM
    Kobe Musk
    Nov 12, 2025
    1.0
    Jonathan was very rude. He said no when the woman said yes greatly. I stepped out of their store. I expected better customer service.
  • DA
    Denia Amador
    Oct 31, 2025
    5.0
    I purposely drive to this Dunkin donuts from Pembroke Pines to get their amazing service
  • DE
    Davd Elharar
    Oct 27, 2025
    1.0
    The guy was very disrespectful and rude I definitely don’t recommend
  • SS
    shanpixels
    Oct 17, 2025
    5.0
    Excellent customer service and delicious Donuts. The girls here were very attentive and helpful. Thank you for give us such an amazing experience. This location is very clean and well designed. Highly recommended!
  • BR
    Blessed RB
    Oct 13, 2025
    1.0
    On Sunday, Oct 12th at 10:28 AM, I stopped by this location and ordered an everything bagel toasted with butter, a small coffee, and snacking bacon, which I requested to be well done. Unfortunately, when I received my food, the bacon was not cooked to my liking and was cold. Additionally, my bagel had an excessive amount of butter, and the bag lacked napkins, causing butter stains on my front seat. When I informed the young lady who was delivering food to the cars, she responded with an unfavorable attitude. I inquired about replacing the cold bacon, and she stated that it would take a considerable amount of time due to "her" long line, which I found to be impolite. I had previously stopped visiting this location a few months ago, but decided to give it another chance. Regrettably, this experience has led me to decide that I will no longer patronize this establishment. Furthermore, I observed that the staff tends to take customers' credit cards all the way to the window instead of waiting until they arrive at the window. Customer service 101 classes are needed.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hollywood, FL?

Dunkin' in Hollywood, FL is open daily from 4:00 AM to 2:00 AM.

What types of meals does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch items.