Dunkin'

3.5
1063 reviews
Decked Out Lattes
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Business Details

2547 Sheridan St, Hollywood, FL
33020, United States
(954) 250-4917
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hollywood, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2547 Sheridan St, Hollywood, FL
33020, United States

Hours

Reviews

3.5
1,063 reviews
5 stars
446
4 stars
176
3 stars
132
2 stars
53
1 star
256

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.

Service Speed

Customers consistently complained about slow service, particularly during drive-thru orders, with long wait times reported.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and poor quality of food items, including stale donuts and burnt food.

Mixed Experiences

While some customers praised specific employees and enjoyed certain menu items, the overall sentiment was largely negative.
  • JR
    Jessica Roche
    Oct 27, 2025
    1.0
    The worst drive through experience. On 10/27/25 around 4:13pm please check your employee who was working that shift . So rude and unprofessional. She clearly does not have any customer service. We end up canceling our order and leaving . No one deserves to be treated that way she kept repeating herself saying AGAIN we not part of the gas station. When clearly we just asked if they have any other drinks beside coffee since it’s clearly on there drive-through menu board, did they sell Gatorade and Coca-Cola
  • FM
    Femi Mo
    Oct 16, 2025
    2.0
    This Dunkin’ is always a hit or miss. They constantly mess up my matcha, the card readers are down half the time, and some of the employees aren’t very friendly. I do mobile orders to save time, but my food is never ready when I get there.
  • AS
    alfredo s.
    Sep 26, 2025
    1.0
    The person who help with my order was so rude and disrespectful
  • ZD
    Zachariah Diamond
    Sep 21, 2025
    2.0
    No servers .had to ring a bell to bring him out,and then he came out with a bad attitude...first and last time there for me
  • DG
    Dave G
    Sep 10, 2025
    1.0
    Why does this place have someone working here who clearly hates the job? It really shows in the way she treats the customers. The attitude and lack of courtesy completely ruin the experience. If staff don’t want to be here, management should really reconsider who represents the business
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2547 Sheridan St, Hollywood, FL?

Dunkin' at 2547 Sheridan St is open daily from 5:00 AM to 7:00 PM.

What holiday drinks are currently available at Dunkin'?

This holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, plus returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.