Chipotle Mexican Grill

3.7
1773 reviews
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About

Mexican Restaurant
Chipotle Dania Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1774 Sheridan St, Hollywood, FL
33020, United States

Hours

Reviews

3.7
1,773 reviews
5 stars
862
4 stars
328
3 stars
162
2 stars
93
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and lack of attention to customers.

Food Quality

While some customers enjoyed the food, many reported issues with stale ingredients, incorrect orders, and small portion sizes.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.

Staffing Issues

Many customers noted that the location was understaffed, leading to slow service and disorganization.
  • HM
    Harrison M.
    2 days ago
    1.0
    They had no shredded cheese, got told my brand new gift card had zero balance (just called and checked - it does), and a lady refused to give me cilantro. Is there a secret phrase to get cilantro? Was it her personal cilantro? These questions haunt me at night. Bring your own toppings and leave the gift cards at home folks!
  • EA
    Entrepreneur Alex
    Jan 5, 2026
    1.0
    Terrible customer service. The store was busy, so I was patient. I ordered through the app and waited 30 minutes for my food. When I received it, the order was completely wrong, they gave me three kids’ taco meals instead of what I ordered. After handing the incorrect order back to me, I stood in the store another 30 minutes while they made orders that came in after mine. I kept being told my order was “coming.” I eventually waited in my car, checked in multiple times, and still nothing. After about 1.5 hours, I asked what was going on and was asked what happened to the wrong order and if I could return it. It was in my car because they gave it back to me. I brought it back and watched them throw it straight in the trash, yet my correct order still wasn’t ready. No apology. No free drink. Nothing. It felt like they were more concerned about me trying to scam food than fixing their own mistake. Completely unacceptable experience.
  • LI
    Lukmab Ilkuritos
    Jan 1, 2026
    1.0
    Workers are very slow and obviously not doing their job. I ordered 15 minutes prior to my arrival to get my food ready. I walked and it showed that order was ready for pickup. However, they said they need more time and I waited 15 minutes more when they finish my order. What's even the point of ordering in the app then? They are obviously abusing the system and marked the order as ready to avoid being charged for not doing their job properly. My order was only one bowl, not a big one. Never ever go there. Those workers are in the photo.
  • DB
    Damien Bissett
    Jan 1, 2026
    1.0
    This by far is the most disgusting Chipotle I have ever stepped into. Dirty on every level. Floors, counters, tables, bathroom, Apparently cleaning here is irrelevant. I have always liked Chipotle but this has definitely changed my mind. I can only imagine what the food prep area looks like, which is why I have concerns about ordering anything from here. Truly disgusting.
  • XM
    X M
    Dec 30, 2025
    1.0
    CHOSE ANY OTHER CHIPOTLE!! Tuesday 2:00. 1 employee working the entire food station, 1 worker at the register only working at the register. Line build up at lunch. Employees on the side talking in Spanish WITH the manager for 15 minutes. I spoke with the manager whom she was very rude. She didn't care. Will reach out to corporate to further express my frustration. Will send them pictures (didn't want to post here in case it risks my post being deleted) AVOID THIS LOCATION

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Dania Beach known for?

Chipotle Dania Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced and wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Dania Beach?

Chipotle Mexican Grill is located at 1774 Sheridan St, Broward, Hollywood, FL 33020, inside the Publix area.