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McDonald's

3.3
(3747 reviews)

Business Details

151 Ridgewood Ave, Holly Hill, FL
32117, United States
(386) 255-5527
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
151 Ridgewood Ave, Holly Hill, FL
32117, United States

Hours

Reviews

3.3
3,747 reviews
5 stars
1,276
4 stars
687
3 stars
631
2 stars
328
1 star
825

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with issues such as cold, undercooked, or improperly prepared items.

Cleanliness

Some customers noted the location was clean, while others reported unsanitary conditions.

Wait Times

Long wait times in drive-thru and for orders, even during less busy hours.
  • LG
    Logan Grover
    3 days ago
    2.0
    Usually have a fine to good experience here but today through the drive through they made me wait 30 mins after getting to the front and gave me the wrong thing once too.
  • KB
    Kare Backstrom
    3 days ago
    2.0
    Quality control is definitely not McDonald’s strong point. My Sausage & Egg McMuffin, no cheese was delivered as a Sausage & Cheese McMuffin (no egg). Sucks when you go through the drive through and find out the hard way down the street.
  • WF
    walter foster
    Feb 26, 2026
    5.0
    An item was left off my order. I brought it to the managers attention and it was corrected immediately. Thanks!
  • CA
    Chelayna Alexander
    Feb 13, 2026
    5.0
    The food wasn't the best but the staff was friendly and helpful and the lobby was clean and orderly.
  • AF
    Amber Farley
    Feb 6, 2026
    1.0
    Awful customer service. Eventually I make my way up to the first window to pay. The girl with the long red hair is taking an order I understand and wait. There are also 2 cars ahead of me so I couldn’t move anyway. As soon as she is done taking the order she leaves the window. Ok maybe she’s helping again I still can’t move anyway. Then the first car leaves and second moves up. She comes back to the window and takes another order and doesn’t acknowledge me. Fine she’s taking an order. The other car also leaves so now there is nobody in front of me. She then finishes the order and walks away again with saying anything or letting me know she will be with me soon. I sit there with nobody in front of me and nobody at the window so I left. They need better staff. Just a little communication goes a long way.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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