Dunkin'

3.7
1448 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Holiday, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2409 US Highway 19, Holiday, FL
34691, United States

Hours

Reviews

3.7
1,448 reviews
5 stars
700
4 stars
250
3 stars
149
2 stars
66
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions inside the establishment, suggesting inconsistency in maintenance.

Food Quality

Several reviews criticized the quality of food and drinks, with complaints about stale items and poorly prepared food.

Staff Attitude

Many customers expressed dissatisfaction with the staff's attitude, describing them as dismissive and unfriendly.
  • AB
    Alan Brown
    6 days ago
    1.0
    Never had such poor customer service. Even the manager was rude and demeaning. I had my phone on the counter to get the points while i was giving my order. The cashier saw me put it out for my points and I even told him what I was doing. He rang up the order without scanning and then he and the manager blamed me for not “holding it up” for them to see. Unbelievable. They said they would have to refund me the money and reorder to give me the points, knowing there was a line behind me. The cashier didn’t look at me but shook his finer at me telling me it was my fault… insane. Maybe drive thru is better. Avoid going in this one if you can.
  • LH
    Lisa Harkless
    Nov 17, 2025
    5.0
    Ordered coffee only and it was fresh, hot and tasted great. Service was friendly and quick. I order an American with 3 Splenda and 4 creams. Perfect. Price is average, but there coffee has a rich, strong flavor. Worth a little extra.
  • GP
    Germis Sánchez perez
    Oct 19, 2025
    1.0
    Muy mal servicio, están hablando entre ellos y no trabajan, son muy groseros, tiran los productos y los dañan, no prestan atención al pedido y lo preparan mal
  • KG
    Kyle Goodrich
    Oct 17, 2025
    1.0
    The staff was incredibly rude, I asked for four dozen donuts they didn’t have them so I chose to get two dozen donuts then I asked if I could get an empty box so I could split them up and they tried charging me for an empty box. The cashier was rude. The cashier was dismissive. I will not be returning here, also they do not even make their donuts here they get Shipped in .
  • AM
    Alexis Moore
    Oct 14, 2025
    1.0
    I usually go to this location because despite the morning crew being awful, the afternoon crew is usually really good. I usually submit a mobile order as it's just easier for me, I tried to submit my usual mobile order this morning, only to be told by the morning staff that they turned off the mobile ordering yesterday because according to the drive-thru staff "they're too busy in the morning to also do mobile orders" so they're just not doing mobile orders. That's just ridiculous and lazy, especially with all of the other locations still doing the mobile ordering. Even the location I went to said that this particular location is just a bunch of lazy people working there.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Holiday, FL?

Dunkin' in Holiday, FL is open daily from 4:00 AM to 11:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.