Baskin-Robbins - Closed

3.6
192 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 2409 US Highway 19, Holiday, FL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins - Closed
2409 US Highway 19, Holiday, FL
34691, United States

Hours

Reviews

3.6
192 reviews
5 stars
96
4 stars
24
3 stars
14
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a poor customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and unavailability of popular ice cream flavors.

Service Speed

Customers frequently mentioned slow service, long wait times, and staff inefficiency during busy hours.

Product Availability

Several reviews noted that the store often ran out of basic ice cream flavors and other menu items, causing disappointment.

Mixed Experiences

While some customers praised specific employees and had positive experiences, these were overshadowed by the overall negative feedback.
  • NT
    Nehemiah Torres
    Jun 11, 2025
    1.0
    Very rude and unprofessional workers. Need to be fired.
  • HF
    Haley Fledderjohann
    Mar 3, 2025
    1.0
    Service was awful. Placed a mobile order, recieved confirmation email with order details, was charged for the service and the worker insisted our order did not go through. Went back the following night and different workers were adamant they could not make our ice cream we paid for and didn’t recieve, or give us a refund. Ridiculous!
  • KM
    Keenan R. Mullin
    Jul 17, 2023
    1.0
    The four of us came here, and they got three of our orders wrong, gave us the wrong munchkins, and the cones had glue on them. 0/10

Frequently Asked Questions About Baskin-Robbins - Closed

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.