Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported inconsistent service, with some praising friendly staff while others experienced long wait times and rude interactions.
Food Freshness
There were mixed reviews regarding food quality, with some customers receiving hot and fresh meals, while others complained about cold or improperly prepared food.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and poor employee treatment, which negatively impacted customer experiences.
Drive-Thru Efficiency
The drive-thru was consistently criticized for being slow, with many customers experiencing long wait times and order inaccuracies.
Cleanliness and Maintenance
The cleanliness of the restaurant and functionality of equipment, such as the ice cream machine, were often mentioned as areas needing improvement.
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Wayne H
Jan 5, 2026
1.0
You are forced to use a kiosk to order but it does not work all the time and does not give options to add pickles on the sandwich that i order. The last time i was there i waited 5-7 minutes at the counter and no one came to the counter so i left.
ES
Erica Scott
Dec 29, 2025
5.0
The lady who served me last night at the payment cashier window was spectacular!!!! She treated us with kindness and got our order out in spiffy she had the best customer service. Will definitely coming back
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Yakov
Dec 23, 2025
4.0
They can not spread dressing on the sandwich. Service from each visit is different.
MM
Michael Munoz
Dec 21, 2025
5.0
Excellent service
Hot fresh food
DS
Debbie Smith
Dec 20, 2025
2.0
When I go through the drive threw and come home I'm always missing something every other time I stop there. The French fries are way overloaded with salt. Will not go there again. I like to receive what I pay for.