Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced slow service and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.
Cleanliness
Numerous customers noted poor cleanliness in the restaurant, including dirty tables and floors, and some reported unpleasant odors.
Staff Attitude
While some customers appreciated the friendly demeanor of the staff, others criticized the attitude of certain employees, particularly during night shifts.
Operational Issues
Frequent complaints about the restaurant being understaffed, leading to long wait times and service delays.
LA
L A
Nov 16, 2025
1.0
I used to work here. But who ever working doing such a crap job i have no clue who's on tonight but WE ORDERED CHEESE FRIS FOR A REASON. I have mcas i can be allergic to ANYTHING one of those things are BACON. Only a tiny bit set off a mild reaction. The time before that they only gave me half a cheese fri!? You could have sent me to the hospital. Normally I don't leave reviews but I dont wanna use my Epi pens.
TS
Tina Seay
Nov 12, 2025
2.0
I just don't understand why Wendy's hamburgers always be cold cheese be like they just thrower it on the burger
AA
Alexis Abercrombie
Oct 25, 2025
1.0
Online says open till 12 am pull up to the window and they said they were closed at 1145. Poor service and bad customer service
CV
Christopher Villarreal
Oct 24, 2025
1.0
Worst food I have EVER eaten at a fast food restaurant. Out here working and have been to this location twice. Both times huge disappointment. First time I was served cold soggy fries. This go around I have the most stale bread I've ever had on a burger. Never going to this location again. Tighten up Hilliard crew.
SS
Stephanie
Oct 12, 2025
5.0
We only stop at this wendys once every few months on our way home from a race in Georgia. This is one of the only places we can get our 45' camper into (grocery store parking next door). We've been coming here for a few years and service is always good and friendly, food is hot, fries are crispy and salted, etc. For some reason every other wendys the fries and cold, mushy and unsalted but not here! This wendys is always good and never disappoints.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hilliard, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hilliard, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 265-7059.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hilliard Wendy’s serve breakfast?
Yes, this Wendy’s location in Hilliard, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Hilliard, FL?
The drive-through at Wendy's in Hilliard is open from 7:00 AM to midnight Monday through Friday, and from 8:00 AM to midnight on Saturdays and Sundays.
Does the Hilliard Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with a selection of combos, croissants, biscuits, classic sandwiches, coffee, and sides available.
Can I order Wendy's food for delivery or takeout in Hilliard?
Yes, Wendy's in Hilliard offers dine-in, drive-thru, delivery, and takeout services. You can order through their app or website.
How can I provide feedback about my experience at Wendy's in Hilliard?
You can contact Wendy's Customer Care via their contact page, call (904) 265-7059 for the Hilliard location, or fill out the Wendy's Customer Satisfaction Survey with your receipt details.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, mobile app, and inside the restaurant. On the app or site, select a menu item and click 'Nutrition & Allergens'.
What payment options does Wendy's in Hilliard accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's in Hilliard located?
Wendy's is located at 541482 Us Hwy 1, Hilliard, FL 32046.
Which nearby places of interest are close to Wendy's in Hilliard, FL?
Nearby places include Winn-Dixie supermarkets, King's Bar and Treehouse Lounge, USPS post office, and Ralph E Simmons Memorial State Forest park.
How can nearby locations like Winn-Dixie and USPS be useful when visiting Wendy's?
If you need groceries or postal services before or after your meal at Wendy's, Winn-Dixie and USPS are conveniently nearby for shopping or mailing needs.
Are there entertainment options near Wendy's in Hilliard, Florida?
Yes, King's Bar and Treehouse Lounge offers nightlife with a lounge and dance club, while nearby parks like Ralph E Simmons Memorial State Forest offer outdoor activities.