Wendy's

3.6
754 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
541482 Us Hwy 1, Hilliard, FL
32046, United States

Hours

Reviews

3.6
754 reviews
5 stars
308
4 stars
145
3 stars
122
2 stars
59
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced slow service and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Cleanliness

Numerous customers noted poor cleanliness in the restaurant, including dirty tables and floors, and some reported unpleasant odors.

Staff Attitude

While some customers appreciated the friendly demeanor of the staff, others criticized the attitude of certain employees, particularly during night shifts.

Operational Issues

Frequent complaints about the restaurant being understaffed, leading to long wait times and service delays.
  • LA
    L A
    Nov 16, 2025
    1.0
    I used to work here. But who ever working doing such a crap job i have no clue who's on tonight but WE ORDERED CHEESE FRIS FOR A REASON. I have mcas i can be allergic to ANYTHING one of those things are BACON. Only a tiny bit set off a mild reaction. The time before that they only gave me half a cheese fri!? You could have sent me to the hospital. Normally I don't leave reviews but I dont wanna use my Epi pens.
  • TS
    Tina Seay
    Nov 12, 2025
    2.0
    I just don't understand why Wendy's hamburgers always be cold cheese be like they just thrower it on the burger
  • AA
    Alexis Abercrombie
    Oct 25, 2025
    1.0
    Online says open till 12 am pull up to the window and they said they were closed at 1145. Poor service and bad customer service
  • CV
    Christopher Villarreal
    Oct 24, 2025
    1.0
    Worst food I have EVER eaten at a fast food restaurant. Out here working and have been to this location twice. Both times huge disappointment. First time I was served cold soggy fries. This go around I have the most stale bread I've ever had on a burger. Never going to this location again. Tighten up Hilliard crew.
  • SS
    Stephanie
    Oct 12, 2025
    5.0
    We only stop at this wendys once every few months on our way home from a race in Georgia. This is one of the only places we can get our 45' camper into (grocery store parking next door). We've been coming here for a few years and service is always good and friendly, food is hot, fries are crispy and salted, etc. For some reason every other wendys the fries and cold, mushy and unsalted but not here! This wendys is always good and never disappoints.

Frequently Asked Questions About Wendy's

Is Hilliard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.