Brand Certified
Pollo Tropical
3.9(2322 reviews)
Certified by Pollo Tropical • Apr 26, 2026
Business Details
7845 W. Hialeah Gardens Blvd., Hialeah, FL
33018, United States
Certified by Pollo Tropical • Apr 26, 2026
(305) 821-8535
Certified by Pollo Tropical • Apr 26, 2026
https://locations.pollotropical.com/fl/hialeah/7845-w.-hialeah-gardens-blvd.
Certified by Pollo Tropical • Apr 26, 2026
About
Certified by Pollo Tropical • Apr 26, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Apr 26, 2026
Hours
Certified by Pollo Tropical • Apr 26, 2026
Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM
Reviews
3.9
2,322 reviews
5 stars
1,280
4 stars
371
3 stars
230
2 stars
108
1 star
333
- SRSandra Romero2 days ago5.0I had an excellent experience at Pollo Tropical thanks to the outstanding customer service from Alejandro. He is very friendly, attentive, and genuinely welcoming. They handled my order efficiently, answered my questions with patience, great customer service.
- ESElbita Suarez2 days ago5.0Alejandro took care of us in the drive thru area, and he absolutely has awesome customer service. He took our order and offered more options so that we could get more bang for our buck. The food is always great!
- FSFRST SUBJECT3 days ago5.0Had a really good experience at Pollo Tropical. Alejandro was great, super friendly, easy to talk to, and just had really good energy. Made everything quick and easy and kept it a good vibe the whole time. Appreciate that kind of service.
- MMMatthew3 days ago4.0every now and then i get the wrong bag of food in the drive thru but no big deal, everybody here is nice and good vibes, Alejandro told me to leave a review and honestly i wasn’t going to but he’s a great guy you can tell, made me laugh and wished me a great day, not a lot of people care to put in the effort so shoutout Alejandro.
- TQTatiana QuintanaApr 24, 20265.0“Tuve una excelente experiencia en Pollo Tropical. Alejandro fue quien tomó mi orden y realmente hizo la diferencia. Fue muy amable, paciente y profesional, asegurándose de que todo estuviera correcto. El servicio fue rápido y eficiente. Da gusto encontrar personas como Alejandro que brindan una atención al cliente de primera. ¡Definitivamente regresaré!”
Frequently Asked Questions About Pollo Tropical
What are the regular hours of operation for Pollo Tropical in Hialeah?
Pollo Tropical in Hialeah is open daily from 10:00 AM to midnight.
Does Pollo Tropical in Hialeah offer delivery services?
Yes, Pollo Tropical offers delivery daily from 10:00 AM to 11:30 PM. You can order online through their delivery URL.
Where is Pollo Tropical in Hialeah located?
The restaurant is located at 7845 W. Hialeah Gardens Blvd., Hialeah, FL 33018.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes with fresh ingredients and creative flavors.
Does Pollo Tropical accept credit cards and what payment options are available?
Yes, Pollo Tropical accepts major credit cards including American Express, Discover, Mastercard, and Visa, as well as debit cards and mobile NFC payments.
Is Pollo Tropical family-friendly and accessible for people with disabilities?
Yes, Pollo Tropical welcomes families, has children's menus, high chairs, and is wheelchair accessible including entrance, seating, parking, and restrooms.
Can I order food for takeout or curbside pickup at Pollo Tropical?
Yes, Pollo Tropical provides takeout and curbside pickup services along with dine-in and delivery options.
What nearby places can help me find or visit Pollo Tropical in Hialeah?
Nearby landmarks include Starbucks coffee shops and Dollar General stores, which can be used as reference points when visiting Pollo Tropical at 7845 W. Hialeah Gardens Blvd.
Are there other dining options close to Pollo Tropical in Hialeah worth checking out?
Yes, nearby you can find Chipotle Mexican Grill and IHOP, offering different dining experiences if you want to explore more options after visiting Pollo Tropical.
What stores and services are located near Pollo Tropical for convenience while visiting?
Nearby you'll find Verizon and T-Mobile stores for mobile needs, Ross Dress for Less and Discovery Clothing Company for shopping, and banks like Truist and BB&T Mortgage for financial services.
Brand Certified Facts from Pollo Tropical
This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: