Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Excelent services all the employees are great specially the manager Jesse she’s always walks around the store to make sure everything is good thanks.
JT
Jose Turino
5 days ago
5.0
Best experience ever great food great flavor very good prices and the best staff in the business I love this place
RV
Rommel Vargas
6 days ago
3.0
Chicken is almost always burnt or old. Had the yellow rice 3 times and it was always salty. Disrespecful employee behind the counter, making false accusations after i complained that the chicken looked old and burned. That was on April 24, 2026. Manager seemed she didnt care. Not going back there ever!!!
MC
Margarita Caldera
Apr 22, 2026
1.0
Terrible, pedí medio pollo asado. El sabor y la textura de recalentado.
YL
Yaime Licea Licea
Apr 10, 2026
1.0
Mi esposo acaba de pasar por ahí, y yo le pedí una sopa. Es triste tener qué pagar por algo y no poderla comer! La sopa estaba quemada, con olor feo, y amarga!!! También pidió una parte del pollo y le dieron otra! Todo un desastre!!
What are the operating hours for Pollo Tropical in Hialeah?
Pollo Tropical in Hialeah is open daily from 10:00 AM to midnight.
Where is Pollo Tropical located in Hialeah, FL?
It is located at 1592 W. 49 Street, Hialeah, FL 33012, United States.
Can I order Pollo Tropical for delivery?
Yes, delivery is available, and you can order online at https://order.pollotropical.com/menu/pollo-tropical-w-49th-sthialeah-fl?handoff=delivery.
What types of cuisine does Pollo Tropical offer?
Pollo Tropical offers traditional Cuban dishes and Latin American-inspired foods, including signature grilled chicken and mojo roast pork.
Does Pollo Tropical accept credit and debit card payments?
Yes, Pollo Tropical accepts American Express, Discover, MasterCard, Visa, and also allows debit card and mobile NFC payments.
Does Pollo Tropical have seating and accessibility features?
Yes, it offers seating including outdoor seating, is wheelchair accessible with appropriate parking and restrooms, and has high chairs for children.
Is Pollo Tropical suitable for families with children?
Yes, Pollo Tropical welcomes families and children, offers a children's menu, and has high chairs available.
What nearby options are available if I want coffee before or after my meal at Pollo Tropical?
There are two nearby Starbucks coffee shops where you can enjoy a coffee before or after dining at Pollo Tropical.
Are there other dining options near Pollo Tropical in Hialeah?
Yes, nearby options include Krispy Kreme for donuts and bakery items, Coops Pit BBQ for barbecue dishes, and Chick-fil-A for fast food chicken meals.
What nearby services can customers access close to Pollo Tropical?
Close to Pollo Tropical, customers can find essential services such as TD Bank ATM, Walgreens pharmacy, Verizon mobile store, and appliance repair at Yino Services and Repair, Inc.
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