Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
877 reviews
5 stars
477
4 stars
165
3 stars
109
2 stars
41
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and slow service, particularly during peak hours.
Positive Experiences
Despite the negatives, several customers expressed satisfaction with the service and food, noting specific staff members who provided excellent service.
Cleanliness
The restaurant was often described as clean, contributing positively to the dining experience.
- SPShira PrebalDec 3, 20255.0Me encanta la comida aquí , es mi favorita
- MLMadai LealOct 13, 20255.0Great service
- 3M305 miaSep 20, 20251.0The food was cold it made my stomach feel sick and cold food is so nasty theres nothing better than fresh hot food que tiezo estaba la comida super fria lucia vieja la comida que eso le deberia dar verguenza
- JMJulio MiguezSep 17, 20255.0Pleasant surprise. Went to McDonald's but they were lagging bad. Left and saw Wendy's was making breakfast. Opens at 6:00 am . Had the sausage breakfast burito. Tasted good and was huge. Had a hard time finishing it. Coffee is not as good as McDonald's but a close second . Pretty fast but there was nobody in the drive thru. Wife had bacon ham and cheese sandwich with Swiss cheese. She wasn't impressed. She had OJ and said it was better than McDonald's. No hash browns just potatoe wedges. McDonald's is better. I liked that it was different. Would eat here again.
- CBCynthia BorrotoAug 31, 20252.0I normally don’t write reviews, but this time I feel it’s necessary. Every time we come to this Wendy’s, there is a lady (an older woman, wearing a purple blouse — possibly a supervisor) who is extremely rude and unprofessional. She never greets customers, doesn’t say “hello” or acknowledge anyone. Just yesterday she was there singing loudly while working, completely ignoring us. We said “hello” and she didn’t respond, didn’t look at us, nothing. It feels very disrespectful and unwelcoming. Honestly, someone with that attitude should not be working in customer service, much less in a supervisor role.
Frequently Asked Questions About Wendy's
Is 78th Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 78th Road in Hialeah, FL?
The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 365 W. 78th Rd. in Hialeah serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's app, available on the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is dine-in available at Wendy's on 78th Road in Hialeah?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available, but it does not have curbside pickup.
How can I contact Wendy's at 365 W. 78th Rd. with questions or feedback?
You can call the location directly at (786) 217-6810, or reach the Customer Care team via live chat or by phone at 888-624-8140. Feedback can also be provided through their customer satisfaction survey online.
Are there any nearby gas stations near Wendy's on 78th Road?
Yes, there are several nearby gas stations including BP and 7-Eleven, which can be convenient for fueling up either before or after your visit to Wendy's.
What other restaurants or food places are near this Wendy's location?
Nearby dining options include another Wendy's, Habana clud cafe, CAO Bakery & Cafe, and La Romanita Restaurant and Lounge, which offer a variety of food choices in the area.
Are there any entertainment or recreational spots near Wendy's at 365 W. 78th Rd.?
Yes, Drago Gear shooting range and Privato Lounge are nearby if you're interested in recreational activities before or after dining at Wendy's.
What are some automotive-related businesses near Wendy's in Hialeah?
Nearby automotive-related places include Northside Imports Inc for parts, Universal Import Parts for repairs and dealership services, and Sunlogistics for automotive repair.