Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
875 reviews
5 stars
474
4 stars
166
3 stars
109
2 stars
41
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service; some customers praised the staff while others reported rude behavior and slow service.
Food Temperature
Several reviews mentioned issues with cold food, impacting overall satisfaction.
Menu Variety
Customers appreciated the variety of menu options, including breakfast items and healthier choices.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained.
Consistency
Inconsistency in food quality and service was highlighted, with some customers experiencing great meals while others faced issues.
- MLMadai LealOct 13, 20255.0Great service
- 3M305 miaSep 20, 20251.0The food was cold it made my stomach feel sick and cold food is so nasty theres nothing better than fresh hot food que tiezo estaba la comida super fria lucia vieja la comida que eso le deberia dar verguenza
- JMJulio MiguezSep 17, 20255.0Pleasant surprise. Went to McDonald's but they were lagging bad. Left and saw Wendy's was making breakfast. Opens at 6:00 am . Had the sausage breakfast burito. Tasted good and was huge. Had a hard time finishing it. Coffee is not as good as McDonald's but a close second . Pretty fast but there was nobody in the drive thru. Wife had bacon ham and cheese sandwich with Swiss cheese. She wasn't impressed. She had OJ and said it was better than McDonald's. No hash browns just potatoe wedges. McDonald's is better. I liked that it was different. Would eat here again.
- RMRupert MSep 1, 20251.0Another flavorless coffee! 🤮 Corporate needs to teach consistency on the coffee drinks! Usually so disappointing to get a different size/taste every time I order this at different locations. 🤨 I’ve only had this coffee made correctly 3 times EVER.
- CBCynthia BorrotoAug 31, 20252.0I normally don’t write reviews, but this time I feel it’s necessary. Every time we come to this Wendy’s, there is a lady (an older woman, wearing a purple blouse — possibly a supervisor) who is extremely rude and unprofessional. She never greets customers, doesn’t say “hello” or acknowledge anyone. Just yesterday she was there singing loudly while working, completely ignoring us. We said “hello” and she didn’t respond, didn’t look at us, nothing. It feels very disrespectful and unwelcoming. Honestly, someone with that attitude should not be working in customer service, much less in a supervisor role.
Frequently Asked Questions About Wendy's
Is 78th Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hialeah, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hialeah, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (786) 217-6810.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 78th Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Hialeah, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on 78th Road in Hialeah, FL?
The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 365 W. 78th Rd. in Hialeah serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's app, available on the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is dine-in available at Wendy's on 78th Road in Hialeah?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available, but it does not have curbside pickup.
How can I contact Wendy's at 365 W. 78th Rd. with questions or feedback?
You can call the location directly at (786) 217-6810, or reach the Customer Care team via live chat or by phone at 888-624-8140. Feedback can also be provided through their customer satisfaction survey online.
Are there any nearby gas stations near Wendy's on 78th Road?
Yes, there are several nearby gas stations including BP and 7-Eleven, which can be convenient for fueling up either before or after your visit to Wendy's.
What other restaurants or food places are near this Wendy's location?
Nearby dining options include another Wendy's, Habana clud cafe, CAO Bakery & Cafe, and La Romanita Restaurant and Lounge, which offer a variety of food choices in the area.
Are there any entertainment or recreational spots near Wendy's at 365 W. 78th Rd.?
Yes, Drago Gear shooting range and Privato Lounge are nearby if you're interested in recreational activities before or after dining at Wendy's.
What are some automotive-related businesses near Wendy's in Hialeah?
Nearby automotive-related places include Northside Imports Inc for parts, Universal Import Parts for repairs and dealership services, and Sunlogistics for automotive repair.