Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold, stale, and poorly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff and slow service times.
Positive Experiences
Some customers praised the fast service and friendly staff, noting that certain locations provided a pleasant dining experience.
Cleanliness
Several reviews mentioned that the restaurant was clean and well-maintained.
MS
Manny Sanchez
Jan 28, 2026
1.0
If you plan on dining inside after 6:00 PM, be sure to use the restroom before arriving, as they are always closed after that time. The food quality was also very poor. I’ll be spending my money elsewhere.
GG
G Gonzalez
Jan 14, 2026
1.0
Do not come an hour before closing. I wasted hard earned money on stale fries. Dry chicken sandwich. Hard chicken nuggets. My family and I are very disappointed. I used to love this Wendy's.
SG
Sarah Gonzalez
Jan 12, 2026
4.0
Fast and reliable service. The only thing I hate is they're so skimpy on the sauce, but I guess that comes from corporate.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 78th Road in Hialeah, FL?
The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 365 W. 78th Rd. in Hialeah serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's app, available on the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is dine-in available at Wendy's on 78th Road in Hialeah?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available, but it does not have curbside pickup.
How can I contact Wendy's at 365 W. 78th Rd. with questions or feedback?
You can call the location directly at (786) 217-6810, or reach the Customer Care team via live chat or by phone at 888-624-8140. Feedback can also be provided through their customer satisfaction survey online.
Are there any nearby gas stations near Wendy's on 78th Road?
Yes, there are several nearby gas stations including BP and 7-Eleven, which can be convenient for fueling up either before or after your visit to Wendy's.
What other restaurants or food places are near this Wendy's location?
Nearby dining options include another Wendy's, Habana clud cafe, CAO Bakery & Cafe, and La Romanita Restaurant and Lounge, which offer a variety of food choices in the area.
Are there any entertainment or recreational spots near Wendy's at 365 W. 78th Rd.?
Yes, Drago Gear shooting range and Privato Lounge are nearby if you're interested in recreational activities before or after dining at Wendy's.
What are some automotive-related businesses near Wendy's in Hialeah?
Nearby automotive-related places include Northside Imports Inc for parts, Universal Import Parts for repairs and dealership services, and Sunlogistics for automotive repair.
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