Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and drive-thru orders.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported issues like undercooked meat and cold food.
Cleanliness
Generally positive feedback on cleanliness, though some noted dirty conditions and a lack of attention to the dining area.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long waits.
AA
Ana Gloria Alvarez
Sep 15, 2025
5.0
Si muy bueno el servicio del lugar lo recomiendo
JG
Jim Garcia
Sep 5, 2025
5.0
Best Wendy’s in South Florida.
EM
Editsy Martín
Aug 31, 2025
5.0
I 100% recommend this place. It's fast and has excellent customer service. The manager, Yusely, is amazing! I'd never tried Wendy's before, and my experience was excellent! 🙂
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hialeah, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hialeah, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 820-1123.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W 68th St Wendy’s serve breakfast?
Yes, this Wendy’s location in Hialeah, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, delivery and takeout are available at this location. You can order via the Wendy's app or website.
How can I provide feedback or contact this Wendy's location?
You can contact this Wendy's directly at (305) 820-1123, use the Live Chat or message options on the Wendy's Contact page, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition details are available on the Wendy's website and mobile app, which update information as you customize orders. Nutrition posters are also displayed in-restaurant.
Are there any nearby fast food or restaurant options around this Wendy's location?
Nearby you can find Subway, Pizza Scene, Zaza Pizza, and China Garden restaurants, offering a variety of meal options if you're looking to explore or want different cuisines.
Is there a convenient coffee or donut shop near Wendy's for a quick snack or beverage?
Yes, Dunkin' Donuts and Dunkin' coffee shops are located nearby, perfect for grabbing coffee or a quick snack before or after your meal at Wendy's.
Are there any nearby stores or services that customers might find useful when visiting Wendy's?
Yes, nearby places include MG Store and Discount, Metro by T-Mobile for mobile needs, and UPS Access Point for shipping services, making it convenient to run errands along with your meal stop.
Can I order Wendy's food through their mobile app on my Apple device?
Yes, you can order from Wendy's using their iOS app available on the Apple App Store, providing quick and easy access to their menu and ordering services.