Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,180 reviews
5 stars
611
4 stars
217
3 stars
130
2 stars
67
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and slow response times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food, particularly in specific instances.
Management Concerns
Multiple reviews mentioned a lack of proper management and training for staff, leading to poor customer experiences.
- TWT WNov 15, 20251.0The employees are stealing money. I ordered a Orea fusion size medium. I was given $5.20 in change out of a ten dollar bill. I was given a bogus receipt.
- DMDaniela MerinoNov 14, 20251.0La comida super cruda, la atención malisima, se demoraron bastante , no pusieron las salsas , las papas fries
- JDJose DiazNov 11, 20251.0On November 11, 2025 6:30am, i order a 2 for $3 sausage biscuit and it’s $3.21 with taxes and I only had $3.04 , but the short lady with light brown hair and red skin didn’t accept the money I had because she said that there’s a order open I need to take out and I need the $3.21, VERY BAD CUSTOMER SERVICE and it’s a MANAGER
- BBbrand0n_ b0d3Oct 29, 20255.0The service in this Wendy’s was astounding!! I had to write a review to discuss how quick and efficient all the workers, managers, and cooks were in providing me and my family with well made food. By far the best experience I have had with fast food and this Wendy’s will be my first choice to dine in I will be coming regularly.
- ONOrlando NaranjoOct 3, 20251.0I went yesterday to get a chicken salad and I hurt a tooth because it was full of chicken bones. Be very careful. I have a video and picture
Frequently Asked Questions About Wendy's
Is West 49th St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hialeah, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hialeah, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 825-0502.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West 49th St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Hialeah, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, the Wendy's at 1730 West 49th St., Hialeah, FL serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's location?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there delivery available for this Wendy's?
Yes, delivery is available. To check if delivery is offered at your address, visit the Wendy's app or order.wendys.com and enter your delivery address.
How can I contact Wendy's West 49th St. location for feedback or questions?
You can contact the restaurant directly at (305) 825-0502. For customer care, use live chat or call 888-624-8140, or fill out the Customer Satisfaction Survey online.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services. However, curbside pickup is not available.
Where can I find menu prices for this Wendy's?
Menu prices can be viewed on order.wendys.com or the Wendy's mobile app after selecting the Hialeah, FL location.
What nearby attractions can I visit before or after dining at Wendy's?
Nearby, you can visit Westfield Westland Shopping Center for retail therapy, or enjoy other restaurants like Golden Corral Buffet & Grill and Chick-fil-A, offering a variety of dining options near Wendy's.
Are there banks or ATMs close to Wendy's for customer convenience?
Yes, Popular Bank, Truist ATM, and TD Bank ATM are close by, making it convenient for customers to access banking services before or after their meal.
What shopping options are available near Wendy's on West 49th St.?
You can shop at nearby stores including Lovisa for fashion accessories, Sears department store, Marshalls for clothing, and WSS shoe store, all within the vicinity.