Customer Service
Many customers expressed dissatisfaction with the service, citing issues such as impersonal interactions, rude staff, and order inaccuracies.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale items and incorrect orders, while some praised the freshness and taste.
Ordering Experience
Customers reported frustration with the ordering process, particularly with the use of kiosks and issues with drive-thru orders.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and good food, indicating that some customers had satisfactory experiences.