Panera Bread

4.2
1235 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hialeah is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5720 NW 183rd Street, Hialeah, FL
33015, United States

Hours

Reviews

4.2
1,235 reviews
5 stars
774
4 stars
208
3 stars
83
2 stars
44
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and mishandled orders, leading to a negative dining experience.

Food Quality

Several reviews highlighted issues with food quality, including small portions, incorrect orders, and unsanitary conditions.

Atmosphere

The new open concept of the restaurant received mixed reviews, with some customers finding it uncomfortable and lacking the cozy feel of previous layouts.

Pricing

Customers frequently mentioned that the prices were not justified by the portion sizes and quality of food.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for their lack of professionalism and attentiveness.
  • RL
    Raydel Álvarez
    Nov 11, 2025
    5.0
    Hola ayer estuve en ese restaurante me atendio el manager louis un asco de persona la comida buena pero que lastima que tengan un gerente tan mal Educado y con tan mala atencion y mal trato ahy no voy mas
  • MA
    Melissa Alvelay
    Nov 7, 2025
    1.0
    I had a very disappointing experience at the drive-thru. I waited over 20 minutes for a soup, which I could clearly see was ready, while two employees (a man and a woman wearing glasses) were laughing and chatting with each other instead of helping customers. I felt offended by the lack of respect and professionalism, as it seemed like they didn’t care about providing good service. I understand everyone can have a bad day, but this level of disinterest and poor customer service is unacceptable. I truly hope management addresses this issue, because it leaves a very bad impression of the establishment.
  • AS
    anni santos
    Nov 2, 2025
    1.0
    This is the 2nd time I order online and when I pick up at the window they hand us over the wrong other. The 1st time I drove all the way home and when I unpacked I saw it was not what I ordered so I had to drive back. The 2nd time I sent my husband to pick it up and when he got home again the whole order was someone else's. I called and all they said was I noticed when I gave your order to the other person, you can come and pick up your order. I dont understand how they get these mix ups when they are not even busy. IT'S VERY INCONVENIENT TO DRIVE HOME AND HAVE TO DRIVE BACK BECAUSE OF SOMEONE'S CARELESSNESS.
  • AA
    A
    Oct 29, 2025
    1.0
    Overly priced for a small amount of food. I paid $7 for the smallest amount of Mac and cheese. I also got the world’s smallest baguette and salad to accompany it. For a total of $21. Also, the employee kept calling me loudly by my full legal name (they got it from the app) multiple times in a 2 min encounter. It was strange and felt like an invasion of my privacy. It made me uncomfortable. Never had such experience at ANY food place. Panera used to be the spot, not anymore.
  • AA
    AB
    Oct 28, 2025
    1.0
    Management is beyond disrespectful! Received the wrong item and when manager was contact about said incorrect item she felt that hanging up the call mid conversation was the professional thing to do! Disgusting behavior!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Hialeah accept reservations?

No, Panera Bread in Hialeah does not accept reservations.

What are the opening hours for Panera Bread in Hialeah?

Panera Bread in Hialeah is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.