Food Quality
Customers generally enjoyed the food, particularly the soups and sandwiches, but there were complaints about portion sizes and food freshness.
Service Issues
Multiple reviews highlighted poor customer service, including order mix-ups, rude staff interactions, and long wait times.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and issues with food handling.
Atmosphere
The new open concept of the restaurant received mixed reviews, with some customers appreciating the layout while others found it uncomfortable.
Staff Performance
There were mentions of friendly staff members, but also significant criticism regarding the attitude and professionalism of certain employees.