Panera Bread

4.2
1241 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hialeah is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5720 NW 183rd Street, Hialeah, FL
33015, United States

Hours

Reviews

4.2
1,241 reviews
5 stars
778
4 stars
208
3 stars
84
2 stars
44
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers praised the food, others complained about portion sizes, stale items, and unsanitary conditions.

Cleanliness

Several reviews highlighted cleanliness issues, including reports of cockroaches and unkempt dining areas.

Positive Staff Interactions

Despite the negative feedback, some customers mentioned positive experiences with specific staff members who provided excellent service.
  • AC
    Andres Caraballo
    Dec 30, 2025
    3.0
    Chicken noodle soup with one piece of chicken of course 🥴
  • LT
    Liz tailor
    Dec 26, 2025
    5.0
    Es mi lugar para desayunar todos los días y aveces el almuerzo todo allí es súper rico y fresco
  • GG
    Greeneyes
    Dec 3, 2025
    1.0
    I try to be fair when I leave reviews, and I usually give food service teams the benefit of the doubt. I really like this new Panera drive-thru and have had some great visits. However, I’ve stopped by twice in the past two weeks around the same time, and both visits were disappointing. I always order ahead and only pull into the drive-thru once I’m notified that my order is ready. On the first visit, I wasn’t acknowledged right away because the staff was talking and laughing together. It took about a minute, which wasn’t a big issue, and I don’t mind a friendly work environment. The second visit was different. I waited about five minutes with no acknowledgement. The staff was dancing and chatting, and the team member at the window leaned on the ledge with her back to me several times. She even glanced at my car more than once, but no one greeted me, asked me to wait, or offered any help. My order had been ready the entire time. I enjoy Panera’s food and want to keep coming back, but this level of service isn’t what I am use to.
  • JR
    Janet Rodriguez
    Dec 2, 2025
    5.0
    Very quiet place, especially in the mornings.
  • MM
    Melissa
    Nov 7, 2025
    1.0
    I had a very disappointing experience at the drive-thru. I waited over 20 minutes for a soup, which I could clearly see was ready, while two employees (a man and a woman wearing glasses) were laughing and chatting with each other instead of helping customers. I felt offended by the lack of respect and professionalism, as it seemed like they didn’t care about providing good service. I understand everyone can have a bad day, but this level of disinterest and poor customer service is unacceptable. I truly hope management addresses this issue, because it leaves a very bad impression of the establishment.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Hialeah accept reservations?

No, Panera Bread in Hialeah does not accept reservations.

What are the opening hours for Panera Bread in Hialeah?

Panera Bread in Hialeah is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.