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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hialeah is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, including rude staff and mishandled orders, leading to a negative dining experience.
Food Quality
Several reviews highlighted issues with food quality, including small portions, incorrect orders, and unsanitary conditions.
Atmosphere
The new open concept of the restaurant received mixed reviews, with some customers finding it uncomfortable and lacking the cozy feel of previous layouts.
Pricing
Customers frequently mentioned that the prices were not justified by the portion sizes and quality of food.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for their lack of professionalism and attentiveness.
RL
Raydel Álvarez
Nov 11, 2025
5.0
Hola ayer estuve en ese restaurante me atendio el manager louis un asco de persona la comida buena pero que lastima que tengan un gerente tan mal Educado y con tan mala atencion y mal trato ahy no voy mas
MA
Melissa Alvelay
Nov 7, 2025
1.0
I had a very disappointing experience at the drive-thru. I waited over 20 minutes for a soup, which I could clearly see was ready, while two employees (a man and a woman wearing glasses) were laughing and chatting with each other instead of helping customers. I felt offended by the lack of respect and professionalism, as it seemed like they didn’t care about providing good service. I understand everyone can have a bad day, but this level of disinterest and poor customer service is unacceptable. I truly hope management addresses this issue, because it leaves a very bad impression of the establishment.
AS
anni santos
Nov 2, 2025
1.0
This is the 2nd time I order online and when I pick up at the window they hand us over the wrong other. The 1st time I drove all the way home and when I unpacked I saw it was not what I ordered so I had to drive back. The 2nd time I sent my husband to pick it up and when he got home again the whole order was someone else's. I called and all they said was I noticed when I gave your order to the other person, you can come and pick up your order. I dont understand how they get these mix ups when they are not even busy. IT'S VERY INCONVENIENT TO DRIVE HOME AND HAVE TO DRIVE BACK BECAUSE OF SOMEONE'S CARELESSNESS.
AA
A
Oct 29, 2025
1.0
Overly priced for a small amount of food. I paid $7 for the smallest amount of Mac and cheese. I also got the world’s smallest baguette and salad to accompany it. For a total of $21.
Also, the employee kept calling me loudly by my full legal name (they got it from the app) multiple times in a 2 min encounter. It was strange and felt like an invasion of my privacy. It made me uncomfortable. Never had such experience at ANY food place.
Panera used to be the spot, not anymore.
AA
AB
Oct 28, 2025
1.0
Management is beyond disrespectful! Received the wrong item and when manager was contact about said incorrect item she felt that hanging up the call mid conversation was the professional thing to do! Disgusting behavior!
No, Panera Bread in Hialeah does not accept reservations.
What are the opening hours for Panera Bread in Hialeah?
Panera Bread in Hialeah is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
Can I order delivery from Panera Bread in Hialeah?
Yes, Panera Bread in Hialeah offers delivery service from 6:00 AM to 11:00 PM Monday through Saturday and from 7:00 AM to 10:00 PM on Sunday.
What meal options are available at Panera Bread Hialeah?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What type of menu does Panera Bread in Hialeah offer?
Panera Bread offers a menu focused on soups, salads, sandwiches, freshly-baked artisan breads, vegetarian broth bowls, and specialty items like 'You Pick Two' and 'Power Menu'.
Does Panera Bread Hialeah offer drive-thru and pick-up services?
Yes, Panera Bread in Hialeah has drive-thru and pick-up services, including Rapid Pick-Up for quick online orders.
What payment methods are accepted at Panera Bread Hialeah?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What nearby places can I visit around Panera Bread Hialeah?
Nearby places include Halloween City (costume and clothing store), ITT Technical Institute - Hialeah Campus (education), and Miami Super Mofongo (restaurant and bar). These are great spots to visit before or after dining at Panera Bread.
How can nearby stores like Halloween City and No Waist Allowed complement my visit to Panera Bread?
After enjoying a meal at Panera Bread, you can explore nearby Halloween City for costumes and clothing, or No Waist Allowed for women's apparel, making it convenient for shopping and dining in one trip.
Are there any nearby services that might be useful for Panera Bread customers in Hialeah?
Yes, nearby services include Pasteur Medical for healthcare needs, Tires Plus for automotive services, and Western Union for money transfer services, making it handy for errands in the area.