Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions in the bathrooms.
Order Accuracy
Many reviews highlighted issues with missing items or incorrect orders, leading to customer frustration.
Food Quality
Several customers complained about the quality of food, mentioning cold or poorly prepared items.
RL
RED Lex
3 days ago
1.0
I've ordered from this same spot 3 times in a row and they messed up with the sauces missing big mac, fries, and wrong sauces
TT
Thane
Jan 31, 2026
1.0
Horrible
Customer service, bad bad bad
YP
Yesenia Padilla
Jan 30, 2026
1.0
This place is horrible!!! Everyone gives a you a nattitude and they are not profesional at all. I got ice cream and they gave it to me sloppy and melted.
JA
Jorge Acosta
Jan 30, 2026
1.0
Unfortunately the service in this McDonald's is probably the worst I have ever experienced in visiting a restaurant. I asked a employee to help me ring up my order with my wife and son by my side but unbeknownst to me the employee was leaving work so it bothered him I asked. This rude employee began to do hand gestures and talk loud at me in Spanish. I asked if the other gentleman was a manager and he said he was the store GM. The apparent young heavy set GM was even more rude when I told him that his employee was rude. I knew he wasn't the GM when I asked him to speak English. The heavy set young man started talking loud and amazing rude hand gestures with his hands and embarrassed me when two times threatened to call the police on for me complaining about the service and not delivering my child happy meal after I purchased the order. I expect accountability and an apology. My child is a spectrum kid a has autism. He was very distraught over this horrible experience visiting this store. I asked this young apparently the GM employee twice for his name and refused and did not wear his name badge or removed it when I first asked.
NC
Neet Chan
Jan 13, 2026
1.0
if you asked the employees to recite the alphabet they would somehow miss A, 9 times out of 10 i have an item missing when I order. Very sloppy work.
What are the operating hours of McDonald's at 5995 W 24th Ave, Hialeah?
McDonald's at 5995 W 24th Ave, Hialeah, is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.
Can I order McDonald's for delivery or curbside pickup?
Yes, this location provides delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby places I can visit around McDonald's at 5995 W 24th Ave?
Nearby places include Mi Cali Bakery and Restaurant, La Mia Fashion clothing store, and Garcia's Travel Agency, which you might visit before or after dining here.
Are there nearby beauty and spa services close to McDonald's in Hialeah?
Yes, nearby beauty and spa options include Eduinbarber, Barbería Esencia, Mirielle’s Beauty Salon, and Model Nails.
What grocery or shopping options are near this McDonald's?
Publix and Publix Super Market at El Mercado Shopping Center are nearby if you want to shop for groceries before or after your visit.
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