Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,145 reviews
5 stars
834
4 stars
269
3 stars
231
2 stars
143
1 star
668
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely poor service, including long wait times, rude staff, and unhelpful responses to inquiries.
Food Quality
Many reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and overall dissatisfaction with the taste.
Payment Issues
Several customers expressed frustration over cash-only payment policies during late hours, leading to confusion and inconvenience.
Management Problems
There were complaints about management's lack of responsiveness to customer issues and overall disorganization at the location.
- JJJamie6 days ago1.0STAFF NEED TO LEARN TO SPEAK ENGLISH THEN OUR ORDERS WOULS BE CORRECT
- MMMiryam MoralesDec 30, 20251.01:24 am on 12/30/2025. Food tasted HORRIBLE. Fries were cold and even tasted old. A plain cheeseburger also horrible and super cold. There wasn’t even a line.
- DRDan RamDec 28, 20251.0Wait time 45 minutes incredible and the drive thru is made where u can’t drive out stay away the sloths from zootopia work here
- JRJohn ReyesDec 14, 20251.0‼️ En este Mc Donald, parece que ROBAN dinero. 🚨‼️ Muchas veces he venido por el DRIVE-THROUGH después de las 6 de la tarde y solo quieren cash, no te dejan pagar con tarjeta., solo dicen cash o te mandan a entrar para poder pagar con tarjeta. Entonces si no hay sistema ¿porque adentro del local se puede pagar con tarjeta y por el drive through no puedes?🤔🤔🤔
- JSJose SepulvedaDec 11, 20251.0I have been living in this area for 20 years and this place has the worst customer service. They take long in the drive thru to get your order, then when you start asking for your order either is cash or ran out. Then you have too wait till everyone pays to be able to drive out. If you order online and park at the phone line area you need to check your food. Something will be missed and you have to get out of the car to go inside in which they don’t ever say hello. You have to call them to see you if not they will not help you. The guys told me to use the kiosk to order and I was missing food. If you pass by this McDonald and you don’t see anyone in the drive thru is because CASH only system is down not for an hour for days. Then if you go inside to pay cash you will not get service. Why have two drive through you will wait and 3 cars will pass by you and no one speaks you have to drive up to place your order. When I got to lunch I got to Wendy’s across them and they are fast. If I need to go to a McDonald I go to the one in Miami Gardens off I -75. They have good customer service. Order online for DoorDash wait for like 2 hours and your food is cold. Please don’t come here
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7 at this location.
Can I get delivery from this McDonald's?
Yes, this location offers delivery, including same-day and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online via their delivery URL or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 3355 W 80th St, Hialeah, FL 33016, USA.
Are there any nearby banks where I can withdraw cash before visiting McDonald's?
Yes, Chase Bank and Presto! ATM are nearby, convenient for your cash withdrawal needs.
What other dining options are close to this McDonald's?
Nearby restaurants include Jorge Castillo Realtor (Cuban and pizza), ZENSHI Handcrafted Sushi, China Casa (Chinese), Sabor Venezolano Hialeah, Subway (sandwiches), and CHURRO MAGICO HIALEAH GARDENS (pizza).
Are there other services near McDonald's that customers might find useful?
Yes, customers can find services like Dental American, Cricket Wireless, Talk 4 Less, and Karated America Hialeah nearby.
What amenities and services does this McDonald's provide?
It offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customer convenience.