Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,666 reviews
5 stars
740
4 stars
243
3 stars
187
2 stars
75
1 star
421
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.
Wait Times
Customers frequently complained about long wait times for service and food, often exceeding 20-30 minutes.
Food Quality
There were mixed reviews on food quality, with some customers noting issues like cold or improperly cooked items.
- GPGabriela Zamora PosadaDec 29, 20251.0La comida estuvo bien, lo clásico de McDonald’s. La señora del drive-thru, cuyo nombre lamentablemente no pude ver, fue bastante grosera. Además, no permitía que uno hablara para poder realizar el pedido; parecía estar en una carrera de Fórmula 1, todo debía hacerse apresuradamente. Por supuesto, entendió lo que quiso de la orden. Cero cordialidad para atender al público. Señora, si no le gusta lidiar con clientes, el customer service no es su trabajo.
- IGIsrael GonzalezDec 28, 20251.0Pésima atención dice que open 24 horas y prácticamente nos votaron del salón mejor que quiten el cartel de la puerta
- RPRoberto Moro PerezDec 20, 20254.0Un solo sirviente tuve que pedirle dos veces productos que olvido
- LVLeonardo VillarDec 6, 20251.0El peor mcdonald's de Miami, no saben atender , la demora es muchísima. No vuelvo nunca mas
- MGMely GNov 15, 20251.0DONT GO HERE UNLESS YOU HAVE ALL DAY TO EAT A MEAL. EMPLOYEES TOO BUSY HANGING OUT WITH EACH OTHER TO TEND TO GUESTS. JOSE MONTES. DO BETTER. WHAT A WASTE AND SHAME ON THE BRAND “McDONALD’s” WORST MCDONALDS IN HIALEAH. YOU CAN STAND AT THE WINDOW OR THE ORDER COUNTER FOR EVER AND THE WORKERS WILL CONTINUE LAUGHING, DANCING AND GOSSIPING. PRETENDING THEY DO NOT SEE US, THE CUSTOMERS IN THE LOBBY OR THE DRIVERS WAITING IN THE WINDOW FOR ORDERS. MEANWHILE ALL THEIR ATTENTION IS EXCLUSIVELY IN THE DRIVE THROUGH. WHERE THEY TELL CUSTOMERS TO WAIT SO THE TIMER FOR THE ORDER DOESNT COUNT AGAINST THEM. NO VAYAS A ESTE MCDONALDS SI NO TIENES TIEMPO PARA ESPERAR. JOSE MONTES. MEJORA LA EXPERIENCIA DE TUS RESTAURANTES. 15 MINUTOS ESPERE PARADA EN EL FRONT DESK Y NADIE ME ATENDIO PORQUE ESTABAN MUY OCUPADOS RIENDOSE CON LA MANAGER Y BAILANDO EN LA COCINA LOS EMPLEADOS MAS IGNORANDO A LOS PRESENTES QUE ESTABAMOS ESPERANDO PARA ORDENAR EN EL COUNTER Y LOS DRIVERS DE DELIVERY ADEMAS EN LA VENTANA. QUE DESPERDICIO DE EL NOMBRE Y LA MARCA MCDONALDS.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Hialeah, FL?
McDonald's in Hialeah, FL is open 24/7, every day of the week.
Does this McDonald's location offer drive-through service?
Yes, McDonald's in Hialeah offers drive-through service 24 hours a day, seven days a week.
Can I order McDonald's delivery at any time?
Yes, delivery is available 24/7 at this McDonald's location.
What delivery and pickup services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an online order for McDonald's in Hialeah?
You can order online via https://mcdonalds.smart.link/jfeqnrnmr or https://mcdonalds.order.online/business/-5579, or use the McDonald's app available on iOS and Android.
What nearby food options are available around McDonald's in Hialeah?
Nearby dining options include Taco Bell, Dunkin', Tropical Smoothie Cafe, Sushi Sake Hialeah, and Quiznos, offering a variety of cuisines from Mexican to Japanese and smoothies.
Are there nearby services for banking or financial needs near this McDonald's?
Yes, nearby financial services include Citibank and Centennial Bank ATM for your banking needs.
What other nearby amenities can customers visit around McDonald's in Hialeah?
Customers might also visit The Ticket Clinic for legal services, County of Fade Barber Shop for grooming, and NS Massage Inc. for spa treatments nearby.
Does McDonald's offer any rewards or promotions?
McDonald's features the MyMcDonald's Rewards program, allowing customers to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.