Dunkin'

4.2
564 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hialeah, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1165 W 49th St, Hialeah, FL
33012, United States

Hours

Reviews

4.2
564 reviews
5 stars
371
4 stars
83
3 stars
41
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and efficient, while others display poor attitudes and rudeness.

Food Quality

Inconsistent quality of food; while some customers enjoyed fresh and delicious donuts, others reported stale or poorly made items.

Cleanliness

Concerns about cleanliness and hygiene practices, with reports of unclean conditions and improper food handling.

Order Accuracy

Frequent issues with incorrect orders and long wait times, leading to customer frustration.

Atmosphere

The location is described as having a pleasant atmosphere, but some customers noted a lack of seating and cleanliness.
  • LS
    Leah Siverio
    3 days ago
    1.0
    Came to Dunkin’ donuts just for it to be closed 15 minutes early. Supposed to close at 10 PM and the door was closed at 9:45 PM. Weird and unprofessional.
  • DV
    Diana Valdes
    Dec 14, 2025
    3.0
    I went in this morning and placed my order at 11:41 AM. There was one person ordering in front of me and two people waiting. Everyone ahead of me received their orders. After that, about seven more people came in, placed their orders, received them, and left—while I was still waiting. When I asked about my order, I was told it was being made. However, I continued to see customers who arrived after me get their orders and leave. I then stood by the pickup area and observed one of the employees wearing clear gloves eating bacon directly from the tray and drinking while preparing orders. When I brought this to the attention of one of the male employees with wavy hair, he rolled his eyes and dismissed my concern. This behavior is unacceptable—employees should not be eating while wearing gloves used to serve customers, especially while on the clock. To make matters worse, my order was also incorrect. I ordered a loaded hash, but it was made wrong because the staff was too busy talking and laughing
  • RM
    Rupert M
    Nov 29, 2025
    3.0
    One of my least favorite locations to go to. 85% of my cup is ice today
  • YR
    Yanka Ruiz
    Nov 28, 2025
    3.0
    Order #1252 – November 28, 2025. I waited 15 minutes just for a coffee, and the staff did not pay attention to my order until I asked about it. The service was very poor, and some employees showed a noticeably bad attitude. This location seriously needs improvement in customer service and attention.
  • JC
    jeny concero
    Nov 5, 2025
    5.0
    The services here is better than miami lakes main street dunkin donut people are friendly and kind

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hialeah, FL?

Dunkin' in Hialeah is open daily, typically from 4 AM to midnight Monday and Sunday, and 24 hours from Tuesday to Friday, with slightly shorter hours on Saturday (midnight to 11 PM).

Does Dunkin' in Hialeah offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.