Chipotle Mexican Grill

3.7
1458 reviews
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About

Mexican Restaurant
Chipotle Hialeah 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
405 W 49th St, Hialeah, FL
33012, United States

Hours

Reviews

3.7
1,458 reviews
5 stars
736
4 stars
247
3 stars
121
2 stars
73
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor treatment and lack of basic customer service skills.

Food Quality

Customers frequently reported issues with food quality, including small portions, stale ingredients, and unsanitary conditions.

Cleanliness

Many reviews mentioned that the restaurant was dirty, with overflowing trash and unclean dining areas.

Order Accuracy

There were consistent complaints about incorrect orders, missing items, and inadequate portion sizes.

Overall Experience

Overall, many customers expressed disappointment with their experiences, indicating they would not return to this location.
  • CG
    Carlos Garcia
    3 days ago
    1.0
    Restaurante sucio y el servio muy malo y lento!
  • YM
    Yordys Mederos
    Nov 14, 2025
    1.0
    Pues les cuento q la comida es deliciosa pero todo el mundo habla súper alto sobre la comida sin protección, y la manager con las manos en la barriga y solo dando órdenes y tocando la comida sin guantes Y la línea no avanza…. Necesitan organizar más para q avance
  • CO
    Cinthia Ochoa
    Nov 1, 2025
    1.0
    No debería d darles ni una estrella porque su atención fue pésima me dieron unos tacos con la tortilla fría y les pedí q me la calentaran me dijeron q no tenían en que porque no tenían microondas son unos abusadores no vuelvo a ese lugar
  • WM
    WealthyBoss, MogulTycoon
    Oct 24, 2025
    5.0
    Friendly portions if ask
  • PE
    Paul Emanuel
    Oct 20, 2025
    1.0
    I guess because I don't speak Spanish I don't deserve good customer service. Glenny just slid my food to me and gave me the most disgusting look after I said thank you. Hey one thing I don't do is judge people or discriminate against anyone because I work in the service industry. But the treatment I get evwrytime I come to this location leaves a bad taste in my mouth for the brand. And sadly it's the same thing at cfa next door. If your not Spanish they treat you like crap.... management needs to check the people at the register because that's the last point of contact for customers to either return or never step foot back into their establishment. Rude to me but smiled with the next customer behind me. Guess what language he spoke. 🤷🏾‍🤷🏿‍♂️ maybe my money spends differently here. Well I'm leaving a review this time because I will not be stepping foot back in this location.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill Hialeah 2?

Chipotle Mexican Grill Hialeah 2 is located at 405 W 49th St, Miami-Dade, Hialeah, FL 33012, US, between 821 and 95 in a plaza with Ross Dress For Less, across the street from Michaels and Walmart Market.

What are the operating hours of Chipotle Mexican Grill Hialeah 2?

Chipotle Hialeah 2 is open daily from 10:45 AM to 11:59 PM.