Chipotle Mexican Grill

3.6
1126 reviews
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About

Mexican Restaurant
Chipotle Miami Gardens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
18461 NW 67th Ave, Hialeah, FL
33015, United States

Hours

Reviews

3.6
1,126 reviews
5 stars
518
4 stars
200
3 stars
94
2 stars
54
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Quality

Customers frequently reported issues with food quality, including small portions, overcooked items, and lack of freshness.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unsanitary conditions noted by multiple customers.

Operational Issues

The location consistently opened late and ran out of key menu items, leading to customer frustration.

Management Concerns

Several reviews pointed to ineffective management, with complaints about staff behavior and overall organization.
  • WN
    washyboi nc
    1 day ago
    1.0
    On the phone while handing food to then be told I could not purchase a chicken quesadilla in person , the location suck
  • EP
    Elizabeth Rodríguez Pérez
    2 days ago
    5.0
    Super good
  • AW
    Anders Wilson
    Dec 30, 2025
    4.0
    Quote good. Big meals!
  • KG
    Keelan Gregg
    Dec 18, 2025
    1.0
    Impressive how bad it is. Out of every drink and almost every protein. Burrito wasn’t even wrapped in the burrito they just sat it in the bag with the tinfoil next to it. That’s after standing in line for 3 minutes before getting served. This was so bad I had to edit it. Only protein that had left was steak and I see why. Half of it was ligaments the other half was cooked so long it might as well have been leather. Worst chipotle experience I’ve ever had and I’ve seen some bad chipotles. If you’re an employee seeing this I hope you know I mean this with all my heart when I say you guys are the worst and should be fired.
  • RM
    Robert Melgarejo
    Dec 8, 2025
    5.0
    If you put extra food on the app they actually put extra at this location. Just for that fact alone they a five star from me.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Hialeah, FL?

Chipotle Mexican Grill in Hialeah is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Hialeah offer pickup and delivery services?

Yes, Chipotle offers both in-store pickup and delivery services at this location.