Chipotle Mexican Grill

4.0
984 reviews
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About

Mexican Restaurant
Chipotle Hialeah Gardens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7925 Hialeah Gardens Blvd, Hialeah, FL
33018, United States

Hours

Reviews

4.0
984 reviews
5 stars
554
4 stars
177
3 stars
71
2 stars
32
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Portion Sizes

Many customers complained about small portion sizes, feeling that they did not receive adequate food for the price paid.

Food Quality

Several reviews mentioned issues with food quality, including unsanitary conditions and unappetizing food.

Cleanliness

Some customers noted that the restaurant was dirty and disorganized, impacting their overall experience.

Positive Experiences

Despite the negative feedback, a few customers praised the food quality and friendly service at this location.
  • GF
    Green Farms
    Nov 16, 2025
    5.0
    Staff was friendly. We had never had Chipolte before, and the cashier told us where the line started and helped with options. Food was excellent, great flavor, good temperature. Watermelon limeade was phenomenal.Everything was clean. Great first experience. Quick and easy and very filling!
  • AG
    Aledys Gonzalez
    Nov 8, 2025
    1.0
    This is my 3rd time ordering from this Chipotle. The first two times the food was good and the portions were enough for leftovers. Today I don’t know what happened with portions and preparation of food/order. Maybe they were really busy at the time I placed mobile order or shrinkflation has hit Chipotle.i feel like my order was put together as an afterthought. Including tip I paid $60- I don’t think the portion sizes and food quality warrants it. I would like to stress that this is my personal opinion and I know not everyone has the same views.
  • SN
    saadia navarrete
    Nov 7, 2025
    1.0
    Chipotle at 7925 Hialeah gardens boulevard has been always a mess. I have had more than once issues with my orders with the previous manager as well. Today , I ordered a carne asada salad for pick up and when I get my meal there was half a plate portion with no meat whatsoever. My son had picked up the food for me. I decided to go back wasting time and gas to show what I had gotten and the manager a Hispanic woman was not even capable of giving an apology. Another lady that was preparing a meal was looking at me and smiling as if she was having fun with what was happening. The worse location i have ordered from . No politeness. No customer service skills. It doesn’t matter who the manager is, always a mess. Avoid this location. Awful !!
  • LG
    luis garcia
    Oct 20, 2025
    1.0
    Horrible Experience October 20 I’m extremely disappointed with the service I received tonight at this Chipotle. I went around 8 PM on October 20, and the girl who served me (dark-skinned, long black hair, wearing a cap) was incredibly rude and unprofessional. She didn’t listen to a single thing I said — she was just throwing things into the bowl without caring what I actually wanted. I tried to tell her my order, but she completely ignored me and just did whatever she wanted. She rolled her eyes multiple times, made rude faces, and clearly had no interest in helping customers. I eat at Chipotle all the time, and this was honestly the first and worst experience I’ve ever had. The service was horrible, and it’s unacceptable to treat customers like that. I left feeling upset and frustrated. This was my first and definitely my last time coming to this location. I don’t know who I can talk to about this, but I hope management takes action — because no customer should be treated this way. You know exactly who you are.
  • DG
    dayami gonzalez
    Oct 17, 2025
    3.0
    En este lugar la comida será excelente, pero para que contratan personal si los llaman a trabajar 1 vez a la semana cuando necesitan que cubran a alguien que no va a trabajar y a veces hasta en un mes no los vuelven a llamar, me parece que la gerencia de este lugar no sirve

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hialeah Gardens offer?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Hialeah Gardens?

Chipotle Hialeah Gardens is open every day from 10:45 AM to 11:00 PM.