Customers reported inconsistent food quality, with some experiencing fresh and flavorful meals while others received poorly prepared or stale items.
Customer Service
Service quality varied significantly; some customers praised friendly and attentive staff, while others reported rude or unprofessional behavior.
Ingredient Availability
Many reviews highlighted frequent shortages of key ingredients, leading to dissatisfaction among customers who expected a full menu.
Cleanliness and Atmosphere
The restaurant's cleanliness and atmosphere received mixed reviews, with some praising the organization and ambiance, while others noted issues with cleanliness and seating.
JD
junior Menendez (david)
Feb 13, 2026
5.0
Great experience at CAVA. The food was fresh, flavorful, and the restaurant was very clean. Big thanks to Rey — he was super friendly, patient, and helped me pick a great bowl. He made the whole experience smooth and welcoming. You can tell he cares about the customers. I’ll definitely be back.
LG
Lorena Garcia
Feb 7, 2026
5.0
Another great visit to CAVA. The food was fresh, well portioned, and the flavors were on point. The restaurant looked clean and the team worked efficiently.
Shoutout to the managers Andrea, Rey, and Ariel — they were attentive and made sure guests felt welcome. You can tell they care about the experience.
Really solid service and quality. I’d recommend this location.
RL
Reinel Lorenzo
Feb 6, 2026
5.0
CAVA was absolutely on point! The food was fresh and delicious, the line moved super fast, and everything was clean and well organized.
Huge kudos to the managers Andrea, Rey, and Ariel — they were friendly, professional, and very present on the floor, making sure every guest felt taken care of. That level of attention truly makes a difference.
Overall, an excellent experience from start to finish. I’ll definitely be coming back!
HH
Henry Hernandez
Feb 6, 2026
5.0
Great experience at CAVA. The food was fresh, flavorful, and everything looked clean and well organized. The team moved fast but still kept a good attitude.
Special thanks to the managers Andrea, Rey, and Ariel — they were professional, friendly, and made sure everything ran smoothly. You can tell they care about the guests and the quality of the service.
Definitely coming back
NM
Nery Medinilla
Jan 26, 2026
1.0
We’ve been to CAVA many, many times and usually enjoy the food, so we know what to expect—but this visit was completely unacceptable.
My husband picked up two separate pickup orders—one for me and one for him. My bowl was filled to the top, but the quality was not up to the normal standard. My cucumber lemonade was mostly water and not how it usually tastes.
His bowl, however, was less than half full and filled almost entirely with raw lentils and rock-hard rice scraps from the bottom of the pan. On his first bite, he almost chipped a tooth, and the bowl was completely inedible—he had to throw it away. After a long day at work, he went out to pick up dinner and ended up not being able to eat anything.
But the worst part is, we tried calling the store immediately to fix the issue. We didn’t mind going back to get a new edible bowl, I spent over an hour calling multiple times, staying on hold, and no one ever picked up. There was zero effort to resolve the problem that night.
This isn’t just poor quality—it’s a food safety issue and a complete failure in customer service. Very disappointed and will not be returning to this location.
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens and grains bowls, salads, and pitas.
What are the operating hours of CAVA in Hialeah, FL?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout services.
What payment options are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA accommodate families and children?
Yes, CAVA welcomes families and children and has a children's menu.
Can I dine in at CAVA and does it have restroom facilities?
Yes, CAVA offers dine-in seating and has restroom facilities available.
Where is CAVA located?
CAVA is located at 3645 W 84th Street, Hialeah, FL 33018, United States.
What nearby places can I visit before or after dining at CAVA in Hialeah?
Nearby places include Tropical Smoothie Cafe for smoothies and healthy drinks, First Watch for breakfast and brunch, and Publix Super Market at the Shoppes of Highland for grocery shopping.
Are there convenient services near CAVA such as pharmacies or ATMs?
Yes, there is a Publix Pharmacy at the Shoppes of Highland and a Presto! ATM near CAVA for your convenience.
What other dining options are near CAVA?
Nearby dining options include Taco Bell for fast food Mexican cuisine, Pollo Campero for chicken dishes, and ZENSHI Handcrafted Sushi for sushi lovers.