Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hialeah Gardens, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11900 Hialeah Gardens Blvd for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,929 reviews
5 stars
692
4 stars
288
3 stars
207
2 stars
110
1 star
632
What are people saying?
AI-generated from recent customer reviews
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items, including dry burgers and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Atmosphere
The location was described as chaotic and unwelcoming, particularly due to disruptive behavior from local teens and a lack of staff supervision.
- TSTaft SmithJan 1, 20265.0It was amazingg!!! That smasher burger is divine. Also shout out to my server Yosvanny was such a dawg, I would trust him every time with my food.
- BCBennett ColeJan 1, 20265.0Amazing indoor environment and service. Especially Yosvanny, he was actually the best, super helpful, super kind and complemented us. I definitely will be coming back multiple times. Food was also top teir.
- FTForrest TaylorDec 31, 20255.0They are doing their best, poor young man was holding down the fort by himself
- MCMichelle CuellarDec 2, 20255.0I recently stopped by Sonic after not having it for a long time, and I have to say—the food was absolutely delicious. Hands up to the chef for getting everything just right! However, my experience at the drive-through left a lot to be desired. The customer service felt rushed, almost like they wanted me out of the window as quickly as possible. It took away from what could have been a perfect visit. Overall, the food definitely hit the spot, but I wish the service had been friendlier and more patient. I’d go back for the taste alone, but I hope the next experience feels a bit more welcoming.
- JTJevin ThomasNov 10, 20255.0Awesome food and great service. I Love getting the RT 44 size (aka 44 ounce) blue raspberry Slushy with nerds and strawberry. It's amazing when I get a sweet tooth. I also hand fed a nearby bird a tater tot, amazing experience.