Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, with several mentioning food safety concerns.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty dining areas and overflowing trash.
Staff Performance
Some staff members received praise for their friendliness and efficiency, but overall, many reviews indicated a need for better training and management.
Atmosphere
The restaurant's environment was often described as uninviting, with issues like loud noise from nearby high school students and a lack of maintenance.