McDonald's

3.5
2407 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5605 SE US Hwy 301, Hawthorne, FL
32640, United States

Hours

Reviews

3.5
2,407 reviews
5 stars
865
4 stars
495
3 stars
403
2 stars
203
1 star
441

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times for their orders, often exceeding 20-30 minutes.

Employee Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior and a lack of courtesy from certain employees.

Food Quality

While some customers enjoyed the food, others complained about cold or old items, with several mentioning issues with incorrect orders.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, particularly in the restroom, which deterred some customers from dining in.

Overall Experience

The overall sentiment was mixed, with some customers appreciating the food and service while others expressed frustration and disappointment, leading to a recommendation to avoid this location.
  • GR
    Gary Ruckstuhl
    1 day ago
    2.0
    All I ordered was a Mocha Frape. There were 5 folks waiting for their orders to be called. 15 min later there was still 3 people waiting.. things cleared out, but several orders were missing things...30 min later, someone who came in after me got their food. We could all here the woman in the back complaining, ordering, calling out commands... I suspect they were also prioritizing the drive up. Two more people after me also had their food coming out. I don't know what was going on, but it was the slowest I've ever seen. I left It was ... clean
  • ES
    ELIZABETH Stonesifer
    4 days ago
    1.0
    Absolutely horrible experience, drive thru girl almost threw my food bag out of the drive thru window. And that was after waiting almost 2 minutes for my food. When I received it the fries were cold and horrid tasting. And my sauces weren’t in the bag. Tried to get the attention of the drive thru lady and she blatantly ignored me. Had to walk in and speak with a representative at the front counter who was a delight to speak with and handled it better then the drive thru and their management staff. Will not be going back again.
  • HL
    Hunter Lane
    Nov 12, 2025
    2.0
    Went to the drive through with my code. Started placing the order just a simple order of a hamburger and a biggie bag and a drink and to use points. The drive through lady. When customers come to a drive through. To make an order. Don't sound like you hate your job or its a burden to take an order I would have been better off ordering from a robot than this lady. Get to the window to pay. Not a smile or thankyou or have a nice day. This mcdonalds hardly every gets the drive through orders correct. But to have this lady taking orders in your drive through, mcdonalds is gonna have a lot of foot traffic cause I wouldn't want to be treated that way when ordering food. Or even talked down to like she is above her job. Mcdonalds in Hawthorne your steady going down hill. Go to burger barn might be a wait but better treatment from the staff and no sounding like the clear eyes guy.
  • RK
    robert kelley
    Nov 5, 2025
    5.0
    The customer in front of me paid for my coffee!! I just wanted to say the thought means the world to me what a nice gesture thank you!!
  • SS
    Shaylah
    Oct 23, 2025
    5.0
    Just left out of the McDonalds 05:45 10/23, the food is great and the manager on duty was genuinely friendly. She greeted me and wished me a good day. Kindness goes such a long way.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Hawthorne, FL?

McDonald's in Hawthorne, FL is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's offers drive-thru service. The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.